Jobs at OneSpan

Own the GTM systems infrastructure and enablement operations, including Salesforce architecture, integrations, tool implementation, vendor relationships, support queues, onboarding, knowledge bases, and lead-to-cash process documentation. Resolve operational bottlenecks through process redesign, automation, and tooling changes while partnering with IT, Engineering, RevOps, and leadership on technical requirements and systems roadmaps.

Administer and support the ServiceNow platform across Customer Support, Professional Services, Revenue Operations, and IT. Responsibilities include user and access administration, configuration, workflows, service catalogs, reporting, dashboards, troubleshooting, upgrades, testing, documentation, stakeholder support, and continuous improvement. The role also supports Flow Designer automations, platform governance, user training, and adoption while partnering with developers, business analysts, and global teams.

Develop and support enterprise ServiceNow solutions across CSM, SPM, ITSM, Service Catalog, portals, and integrations. Build automations, scripts, applications, workflows, and REST-based integrations with Salesforce and Jira. Troubleshoot production issues, perform root-cause analysis, support upgrades, and conduct testing. Translate business needs into scalable technical designs, maintain documentation, reduce technical debt, and guide platform governance. Collaborate independently with global stakeholders and business analysts while managing enhancement, project, operational, and support priorities.

Leads end-to-end quality assurance across multiple enterprise software releases, managing manual and automated testing teams, release readiness, test strategy, defect management, quality metrics, and automation roadmaps. Partners with development, product, DevOps, and program management teams to address delivery risks. Provides executive reporting, ensures QA compliance and continuous improvement, and mentors distributed QA leaders and engineers.

Own backend product delivery from requirements through production, coordinating dependencies and risks while balancing customer value, technical feasibility, and timelines. Make sound architectural decisions, mentor junior and mid-level engineers, collaborate cross-functionally, and improve team execution. The role requires strong Java, Spring Boot, SQL, AWS, and Kubernetes experience, autonomy, clear communication, and a customer-focused product mindset.

Develop research-driven machine learning capabilities for digital identity and anti-fraud products. Analyze large-scale telemetry, identify behavioral signals and anomalies, and design detection and prevention models using limited labels. Define evaluation methods, prototype rapidly, and transition validated models into production with engineering. The role also establishes ML foundations, including features, datasets, labeling processes, and MLOps, while collaborating closely with cybersecurity experts on evolving mobile-app attack techniques.

Designs, develops, tests, reviews, deploys, and supports scalable React and TypeScript web applications. Leads frontend architecture, micro-frontend integration, performance, accessibility, security, CI/CD, and software quality practices. Provides technical leadership through design and code reviews, mentors junior and intermediate developers, troubleshoots production issues, and collaborates with UX, product, backend, architecture, and security teams.

Conduct outbound and inbound prospecting across target financial services and FinTech accounts. Research buying groups, personalize multichannel outreach, qualify business needs, and convert engagement into qualified meetings, pipeline, and revenue. Partner with Account Executives, Demand Generation, ABM, and Product Marketing to execute account strategies, maintain accurate CRM data, provide market feedback, and improve messaging and outreach based on engagement results.

Develop and maintain scalable Java backend services, RESTful APIs, database applications, and web interfaces. Design microservices, integrate front-end and back-end systems, participate in technical design and code reviews, and collaborate across teams to deliver reliable software. The role requires IAM expertise involving authentication and authorization protocols, along with Docker, cloud deployments, Kubernetes, and AI-assisted coding tools.

Leads software product and cloud engineering teams in Noida, owning strategy, delivery, quality, engineering effectiveness, and people development. Oversees cybersecurity suite and AWS cloud services, collaborates on scalable architectures and engineering standards, and drives AI-assisted development. The role requires leadership of 20–40 engineers, enterprise software experience, cloud and microservices expertise, and familiarity with identity management and authentication security domains.

Designs, develops, and maintains automated and manual tests for embedded hardware, firmware, and software products. Builds Python-based automation, HIL infrastructure, test fixtures, harnesses, and regression suites. Executes functional, integration, performance, stress, endurance, and reliability testing on physical devices. Investigates failures across system layers, performs root-cause analysis, integrates hardware testing into CI/CD pipelines, and promotes product quality through strong test coverage and technical collaboration.

Leads major customer incident response across the Americas, coordinating technical and business stakeholders through resolution. Manages incident bridges, escalations, communications, post-incident reviews, service-level performance, KPI reporting, and continuous improvement initiatives. Advocates for customers during critical situations while protecting system security and confidentiality. Partners with global support, engineering, product, and operations teams in a follow-the-sun model.

Drive new SaaS business growth across North American financial services accounts. Responsibilities include territory planning, outbound prospecting, full-cycle sales, product demonstrations, consultative selling, negotiations, quota attainment, Salesforce pipeline management, forecasting, and collaboration with Sales Engineering, Marketing, and Customer Success teams. Build executive relationships, identify expansion opportunities, and help customers modernize secure digital agreement processes.

Provide first-level customer support for OneSpan's digital identity and anti-fraud products: investigate and troubleshoot customer issues, escalate to product specialists when needed, and give timely status updates.

Design, build, and maintain backend services and web applications at scale. Develop Java-based RESTful APIs, implement scalable database-backed applications, build front-end interfaces, design microservices, participate in code reviews and technical design, and collaborate with cross-functional teams to deliver reliable cloud-native software.

Lead design and delivery of scalable, secure Java-based backend services and REST APIs for identity and authentication platforms. Provide technical leadership, drive scalability, reliability, zero-downtime deployments, observability, and collaborate with product, security, and platform teams to deliver production-grade systems.

Design, build, and maintain responsive web UIs using React and Bootstrap. Develop reusable front-end components and integrate with RESTful APIs. Collaborate with backend engineers and contribute to backend services, work with relational databases, and support cloud-native deployments using Docker and Kubernetes. Participate in design and code reviews to ensure scalable, maintainable solutions.

Design, implement, and maintain automated tests for iOS and Android SDKs. Extend and support automation frameworks and GitLab CI pipelines, run tests on real-device clouds, triage failures, collaborate with QA and developers, and keep test documentation and maintenance notes up to date.

Lead QA automation for a multi-platform Mobile Security Suite. Define test strategy and frameworks, write and maintain automated tests across iOS, Android, and server SDKs, own GitLab CI pipelines and scripting, integrate real-device cloud testing, produce coverage reports, and mentor engineers while improving QA processes and tooling.

The Software Developer in Test (SDET) role involves designing, developing, and maintaining automated test frameworks and tools to ensure software quality, collaborating with teams, and implementing performance testing.