Jobs at One80 Intermediaries

The Underwriting Specialist will analyze P&C insurance policies, assess risks, conduct underwriting calls, and coordinate with the Claims Department while providing customer service and support.

Process bill payments and policy changes accurately and on time, maintain a caseload, meet SLAs, communicate with carriers/agents/employers/policyholders via phone and email, collaborate to maintain premium accounting service levels, and support system improvements and special projects.

Manage commercial insurance accounts for non-profit emergency service organizations: handle new business submissions, review policies and endorsements, reconcile to binders/expiring policies, prepare underwriting data and proposals, maintain client/producer/underwriter relations, ensure continuous proper coverage, and oversee all account administration.

Telephone-based sales role selling life, health, disability, dental and other insurance products to affinity group members. Prospecting, quoting, completing applications, documenting activity in CRM, meeting sales and quality targets, using marketing campaigns, and resolving client inquiries.

The Policy Review Specialist focuses on retaining policyholders by managing renewals, conducting outreach, analyzing data, and suggesting policy adjustments to improve customer retention and sales opportunities.

Support billing operations by preparing and processing invoices, verifying billing accuracy, responding to customer billing inquiries, maintaining organized billing records, and assisting the billing team with administrative tasks to ensure financial accuracy.

Manage new business and renewal processes for captive and commercial P&C accounts, serve as primary client/broker contact, analyze loss runs, coordinate policy documentation and billing, support sales and retention initiatives, maintain compliant records, draft policy forms, and use Salesforce and other tools to expedite service.

Provide integration and application support across CRM, claims platform, and data warehouse. Monitor and troubleshoot SFTP and REST integrations, write SQL to validate data, assist with platform administration (user access, configuration), maintain documentation, and escalate complex issues to senior staff while supporting operational reliability and incremental improvements.

Provide inbound/outbound support for furniture warranty and claims: answer calls and emails, create and monitor claims, review inspection packets, authorize repairs or parts, recommend settlements or exchanges, and guide retailers through the portal while maintaining accurate documentation and high customer service.

The Captive Implementation Manager oversees new business implementations and regulatory renewals in the captive insurance sector, ensuring compliance and effective communication with clients and stakeholders.

The Marketing Coordinator supports the NY Marketing department by coordinating activities, assisting with content, managing timelines, and completing clerical tasks to ensure smooth operations.

Lead and optimize the operational backbone of a delegated underwriting insurance program, managing internal teams and overseas outsourcing partners, coordinating with carriers, regulators, and parent company functions, resolving cross-functional issues, and owning special projects to improve workflows and compliance.

Handle inbound client calls and emails for the Rental Team, process endorsements and bind requests, maintain accurate policy records, and resolve system issues while ensuring compliance and excellent customer service.