Sr. Claims Analyst

We are seeking an experienced and detail-oriented Senior Claims Analyst to manage and resolve property and general liability claims. This role requires a thorough understanding of claims handling best practices, coverage analysis, litigation management, and client communication. The successful candidate will demonstrate expertise in one or more of the following areas: Commercial Property, Residential Property, General Liability, or Construction-Related Damage Claims.

Your Impact:

• Oversee the handling of all aspects of the claims assigned within authority, including investigation, reserving, documentation, evaluation, negotiation, and settlement

• Exercise proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim

• Experience and skills to manage complex litigation and coverage questions with multi-state experience

• Work with clients and carrier partners in a team approach to achieve best possible outcomes within authority and reporting requirements

• Ensures claim processing is consistent with applicable policies, procedures, and department guidelines

• Ability to recognize coverage issues as they arise and promptly interpret policy language

• Proactive claim handling and consistent documentation of agreed upon action plans and strategy

• Meet claim handling quality and service standards with timely reporting and presentation of claims to clients, carriers, and reinsurers

Successful Candidate Will Have:

• Minimum experience of 5 years with ideal candidate having 8 years or more claims experience in the lines of business noted

• Utilize Xactimate software to evaluate and support property damage estimates

• Demonstrated ability to manage claims involving complex issues, multi-state jurisdictions, and detailed coverage issues

• Strong investigative skills and ability to obtain information and effectively deliver information to others verbally and in writing

• Valid adjusters license in Texas and other appropriate jurisdictions or ability to obtain such, if required by subordinate position

Founded in 1991 and headquartered in Dallas, Texas, Innovative Risk Management (IRM), a subsidiary of One80 Intermediaries, helps clients improve their risk profile, control losses, and manage claims, in addition to developing long-term strategies for alternative funding (captives) that address the unique risks of each business. Services include captive solutions, program management, claims mitigation and administrations, underwriting, loss control and specialty program development and management.

One80 Intermediaries is a privately held firm with offices throughout the US and Canada.  As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business.  Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work® Certification™ for the second consecutive year.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

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