Search the 13 jobs at Omnidian

Seeking a Senior Program Manager to lead and influence new business process integration and improvement at scale. Collaborate cross-functionally to drive the best client and homeowner experiences. Manage full lifecycle of complex cross-functional programs with considerable impact. Develop, implement, and govern KPI reporting mechanisms for program delivery.

Facilitate communication and workflow between Residential Operations Team and Field Service Partners to ensure client satisfaction. Manage partner relationships, drive improvements in field service operations, and enhance efficiency. Responsible for service network performance, management, strategy, and planning. Must have solar experience and proficiency in CRM systems.

As the Principal Product Manager - Commercial Products for Omnidian, responsible for the product life-cycle, P&L, and client experience. Key responsibilities include strategy and market positioning, product development, and sales support. Requires 8+ years of experience in product management, strategy, and product marketing in a B2B environment.

The Manager, Service Partner Network at Omnidian is responsible for developing and leading a team that manages Omnidian's network of field service partnerships. This role involves overseeing network development, onboarding and training, partner relationship management, partner performance management, and compliance. The ideal candidate is an analytical problem solver who is self-motivated, passionate about empowering others, and has excellent communication and data modeling skills.

Omnidian is seeking a Manager, Technical Customer Support to lead a team delivering outstanding customer experiences in technical customer support. The ideal candidate will be a caring leader who inspires teams and drives accountability to meet department goals.

The Commercial Solar Performance Specialist will be responsible for the operational health and performance of commercial solar projects, monitor and resolve performance issues, provide technical support, and deliver reporting obligations.

The Senior Client Success Manager at Omnidian focuses on managing specific Enterprise Commercial client relationships, becoming an expert in the business, understanding client value calculations, and maximizing the positive impact of Omnidian services. Responsibilities include managing contracts, building relationships, implementing strategies, and providing regular updates to clients. The role requires 5+ years of professional experience, 2+ years of managing relationships with B2B clients, and 6+ months of work experience in the commercial, industrial, and/or utility solar industry.

The Demand Generation Specialist at Omnidian is responsible for owning all marketing channels for outbound lead generation efforts. They will accelerate demand in target audiences, cultivate market momentum, lead with data, and win with content. The ideal candidate has experience in B2B demand generation, CRM, marketing automation, and key lead generation strategies.

Senior Product Manager role at Omnidian, responsible for defining technology needs, driving alignment with cross-functional teams, conducting user research, and influencing the long-term technology roadmap. The role involves project management, coordination, and communication with stakeholders to ensure successful product development and delivery.

As a Senior Portfolio Operations Manager at Omnidian, you will oversee and optimize solar photovoltaic (PV) asset portfolios and energy storage projects. You will coordinate with external field service resources to ensure peak performance and minimize downtime, lead subcontracted annual O&M services, and maintain site warranty databases. Additionally, you will engage with stakeholders, resolve system issues, and deliver asset performance and service visit reports.

Seeking a Director, Residential Support Operations at Omnidian to lead customer and technical support teams, drive excellence in customer operations, and cultivate relationships to enhance the customer experience. This role involves creating KPIs, analyzing performance data, implementing policies, resolving customer complaints, and collaborating with internal teams to improve operations.

Manager, Portfolio Operations Management role at Omnidian overseeing a team of managers, ensuring operational excellence and client service in commercial solar projects, driving continuous improvement, and supporting strategic initiatives for performance optimization.

The Technical Support Associate or Specialist at Omnidian will provide Tier 2 technical support for solar systems, ensuring a fantastic customer experience and promoting the mainstream adoption of solar energy in America. Responsibilities include phone support, ticket management, process improvement, and engaging in training and mentoring. Candidates with solar experience or IT/technical troubleshooting knowledge are preferred, but candidates from various backgrounds are welcome to apply.