Senior Program Manager

About Omnidian

Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA

The Job 

This role will lead our company’s number one priority for 2025 by solving the most critical pain point for our customers, resolving issues with their systems, quickly and effectively. This person will be building the program from the ground up and will have the opportunity to take ideas through to execution, making a material impact on our company. This role is highly cross functional and will require someone with excellent stakeholder management at all levels and experience working across Operations, Engineering, Product, Product Marketing, Sales and Customer Success leadership. This role will report into our Head of Program Management.

What You’ll Do

• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:

Develop and lead the program focused on improving customer’s biggest pain point

• Create and implement program management foundations from scratch
• Partner across orgs to solidify roadmap and turn the roadmap into results
• Ensure program remains on track, capturing and mitigating and large issues as they arise
• Communicate and partner cross functionally with different audiences, including Executive Team, on program status, issues, blockers etc. 
• Drive program metrics, benchmarking and goals in partnership with stakeholders. 

Operational Excellence 

• Operationally detail-oriented, a deep interest in understanding our Operations teams and their day to day
• Process driven
• Bridge between Operations and Technology Lead change management strategy in partnership with Operational and Technology leaders.

Who You Are

• You are a team player who understands everyone in the program is working towards the same goal and you create an environment where people can do their best work. 
• You thrive and enjoy building programs from the ground up with little direction or precedent. You are a self starter.
• You are a clear communicator both verbally and written.
• You have a strong understanding of what type of communication is needed in different situations.
• You are metric driven and have a passion for baselining, analyzing and driving program metrics. 
• You enjoy ambiguity and problem solving, and lots of it.

Experience You'll Need

• 7+ years of experience leading large cross functional programs
• Experience leading programs with Operations and Engineering teams
• Starting programs from scratch and working with ambiguity
• Track record of developing programs and delivering big results

Experience That’s a Plus

• Leading Operational Programs with great success
• Solar Experience

Work-Life and Culture

• All of our roles offer the opportunity to work remotely
• If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits that we are continually improving upon, including family medical, dental, vision, disability, parental leave, 401(k) administration, thoughtful PTO, and paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, quarterly bonus and long-term stock options for every employee
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, check out our posts What Makes an Ethical Company? and Why We’re Proud to Be a Certified B Corp

Grow With Us

• We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
• Internal candidates: Check out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.

We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.