Omilia
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As a Site Reliability Engineer Team Lead, you will manage a team of engineers, ensuring cloud platform reliability, overseeing incident resolution, change management, and team training. Responsibilities include optimizing processes, handling escalated incidents, and developing team skills while ensuring security and high availability of systems.
The Site Reliability Engineer / Team Lead will manage a team to ensure high availability and reliability of the cloud platform, oversee incident and change management processes, conduct training, and drive improvements in infrastructure and security.
The Technical Support Engineer provides technical assistance for Omilia products, troubleshoot issues, collaborates with customers and internal teams, and maintains documentation. Responsibilities include resolving technical cases, achieving KPIs, and engaging in problem-solving in a high-pressure environment.
The Sales Enablement Manager is responsible for enhancing the productivity of the sales team through training programs, collaboration with various teams, content creation, sales process optimization, and performance measurement. This role influences sales effectiveness and customer satisfaction within the company.
The Software Engineering Manager oversees teams of engineers, ensuring project completion and product success while mentoring team members and implementing best practices. Responsibilities include hiring, managing engineering projects, collaborating with product teams, and addressing technical issues with a focus on security and operational improvements.
The Conversational AI Application Developer will design and develop conversational systems using Omilia's technology. Responsibilities include analyzing business requirements, implementing semantic models, coding application logic in JavaScript, testing, debugging, and collaborating with customers.
The AI Data Creator and Evaluator will be responsible for creating and evaluating datasets for AI projects, ensuring data quality through cleaning and preprocessing, collaborating with teams to understand data needs, and maintaining documentation of processes and guidelines.
The IT Manager oversees and manages IT operations and network infrastructure at Omilia, supervising the IT team and implementing strategies. Responsibilities include managing IT help desk operations, security policies, vendor relationships, and infrastructure upgrades while ensuring operational efficiency and conducting security audits.
The Python Engineer will develop and maintain Python applications for high-volume systems, ensuring performance and compliance with specifications. Responsibilities include contributing to all development phases, producing testable and efficient code, and collaborating with teams for issue resolution.
The IT Project Manager ensures timely delivery of projects within scope and budget, managing client and stakeholder relationships while performing risk management and tracking project performance. The role involves developing project plans and coordinating resources for effective execution.
The Java Engineer will design, develop, and maintain micro-services for Omilia's AI-driven Quick Serve Restaurant platform. Responsibilities include writing efficient Java code, debugging issues, collaborating with Agile teams, identifying performance bottlenecks, and managing issue resolutions in a hybrid work environment.
The Manager, Deal Operations at Omilia will lead a team managing Statements of Work (SOW), RFP responses, and Deal Desk functions. Responsibilities include team leadership, overseeing SOW creation and compliance, managing the RFP process, and optimizing deal operations with a focus on cross-functional collaboration.
The Product Owner at Omilia is responsible for managing the product backlog, ensuring efficient communication within the squad, facilitating value delivery, conducting competitive analysis, and overseeing the delivery and quality of the product. This role involves collaboration with cross-functional teams and maintaining product performance metrics.
The Middle Product QA Engineer will oversee the software quality assurance lifecycle within the Agile process, designing and implementing test strategies, automation frameworks, and executing various tests. Responsibilities include mentoring juniors and improving QA processes across teams.
The Cloud Engineer will manage and scale cloud infrastructure on AWS and Azure, implement automation strategies, enhance system performance, and collaborate across teams to drive improvements. Responsibilities include managing outages, exploring new tools, and maintaining high reliability and security of the cloud platform.
The Product Manager will oversee the full product lifecycle of Omilia's Conversational Intelligence solutions, defining product strategy, collaborating on development, managing stakeholder engagement, executing go-to-market strategies, and monitoring product performance for continuous improvement.
The Frontend Engineer will develop and maintain high-performance web applications using JavaScript and React. Responsibilities include designing applications, participating in project planning, producing efficient code, ensuring compliance with specifications, and contributing as a team member.
As a Go Backend Engineer, you will design, develop, and support microservices while improving scalability and performance. You'll collaborate with teams to implement new features and engage in Agile practices, ensuring effective issue resolution and fostering innovation within a production-grade environment.
The Technical Writer will create clear and concise documentation, collaborate with internal teams to gather product knowledge, analyze content for future use, and manage multiple priorities in a fast-paced environment. This role requires strong problem-solving skills and the ability to work on ambiguous projects while representing the organization effectively.
The Product UI Designer will lead the creation and maintenance of a scalable Design System, ensuring UI elements meet WCAG standards while collaborating closely with developers. Responsibilities include building prototypes, participating in Design Thinking workshops, and iterating on design solutions based on user feedback.