Jobs at Omilia

Lead the technical pre-sales motion for strategic enterprise deals in Iberia: conduct discovery and architecture assessments, design solutions, run demos and POCs, own RFP/RFI technical responses, engage technical stakeholders, and drive technical win rates while collaborating with Sales, Product, Engineering, and Professional Services.

Lead and scale the regional pre-sales function for conversational AI and CCaaS, managing Solution Consultants and Demo Engineers, owning solution architecture quality, driving strategic technical engagements, aligning sales, product, and delivery, and building reusable pre-sales assets to win complex enterprise deals.

Lead and scale the regional pre-sales organization for conversational AI/CCaaS, managing Solution Consultants and Demo Engineers, driving technical strategy for complex enterprise deals, ensuring high-quality demos, architectures, RFP responses, and smooth handovers to delivery while aligning Sales, Product, and Delivery.

Senior individual contributor responsible for driving new-logo ARR and expansion across North American Premier accounts. Own the full enterprise sales cycle, build and forecast pipeline, develop territory plans, lead proposals/RFPs/demos, qualify technical feasibility, manage multi-stakeholder deals, and transition contracts to implementation while maintaining executive relationships and competitive intelligence.

Lead technical pre-sales for enterprise contact-centre AI deals: perform discovery and architecture assessments, design solutions, run demos and POCs, author RFP/RFI technical responses, engage technical stakeholders, and ensure delivery readiness and competitive positioning across assigned region.

The Solutions Consultant will act as a technical advisor in the sales process, design tailored AI solutions, and support client interactions across Latin America.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

Own and continuously improve Omilia's NetSuite OneWorld ERP across multiple subsidiaries. Maintain multi-book accounting, ARM revenue recognition, integrations, access controls, audit readiness (SOC2/PCI-DSS), saved searches/SuiteQL, and support month-end/year-end. Lead NetSuite projects, evaluate SuiteApps, and liaise with Finance, Engineering, implementation partners, and auditors.

Lead the design and delivery of NLU solutions using LLMs, ensuring technical excellence and mentoring team members.

The Senior Data Architect will define and govern data architecture for ML training pipelines, manage data quality frameworks, and collaborate across teams to enhance dataset discovery and data architecture for training environments, ensuring high-quality, diverse training data for AI models.

The Senior Site Reliability Engineer ensures platform reliability and availability by monitoring, incident response, and automation. Responsibilities include developing observability solutions, collaborating across teams, and improving reliability culture.

The Senior Site Reliability Engineer will manage production clusters, develop automation strategies, and enhance platform reliability through monitoring and observability solutions.

Responsibilities include accurately transcribing audio content, ensuring grammatical accuracy, adhering to style guides, and managing deadlines.

The role involves designing, building, and maintaining product demos for Omilia's conversational AI. It requires collaboration with sales teams, customizing demos for customers, and explaining complex AI concepts effectively.

The Technical Demo Engineer designs and builds AI demos for sales, supports technical discussions, and collaborates with product teams, ensuring demos align with client needs.

The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.

The Solutions Consultant drives the pre-sales process in the DACH region, aligning Omilia's AI solutions with customer needs and ensuring technical and commercial viability.

The Sales Recruiter manages the full recruitment lifecycle for Sales positions in LATAM and US, ensuring compliance, efficiency, and a strong employer brand while providing strategic support to sales leadership.

The Sales Development Representative is responsible for generating leads, qualifying opportunities, and managing client interactions through outbound and inbound strategies while maintaining CRM activity in Salesforce.

The role involves ensuring linguistic quality in TTS systems for Spanish by conducting phonetic analysis, developing lexicons, and collaborating with engineers and researchers.