Jobs at Okendo

The Technical Support Specialist will provide support for Shopify merchants by onboarding, troubleshooting front-end issues, and customizing Okendo's widgets while collaborating with the team and maintaining technical documentation.

As a Technical Support Specialist, you will support Shopify brands, performing front-end development tasks, customizing widgets, and addressing issues. Responsibilities include onboarding merchants, providing support, and collaborating across teams to enhance customer experience.

The Technical Support Specialist supports Shopify brands by providing onboarding and ongoing assistance with Okendo's platform, focusing on front-end development, troubleshooting, and enhancing customer experience.

As a Technical Support Specialist, you'll assist Shopify merchants, conducting onboarding tasks involving front-end development, troubleshooting issues, and providing effective technical support as part of a collaborative team.

The Agency Partner Manager will lead Okendo's agency partner program in APAC, expanding the partner network, driving referrals, and collaborating with internal teams to ensure partner success.

The Senior Product Manager at Okendo will lead product areas, define success metrics, and collaborate with various teams to enhance customer marketing solutions.

Solutions Engineers develop customized software solutions for e-commerce merchants, providing technical expertise in pre-sale and post-sale processes while collaborating with teams to design and deliver integration solutions.

Own Okendo's end-to-end events program and partner marketing: manage logistics, vendor and partner relationships, webinars, promotions, and post-event lead routing and attribution in HubSpot and Domo. Coordinate cross-functional stakeholders, produce event assets, run automated follow-up, and present event performance to leadership.

Manage full sales cycle for mid-market and commercial prospects across APAC. Prospect outbound and convert inbound leads, apply Okendo Value Selling, demo product, negotiate contracts, and maintain CRM hygiene in HubSpot. Build pipeline through events, referrals, and networking, collaborate cross-functionally, and meet quarterly ARR quotas while representing Okendo at industry events.