Jobs at Okendo

Own Okendo's end-to-end events program and partner marketing: manage logistics, vendor and partner relationships, webinars, promotions, and post-event lead routing and attribution in HubSpot and Domo. Coordinate cross-functional stakeholders, produce event assets, run automated follow-up, and present event performance to leadership.

Manage full sales cycle for mid-market and commercial prospects across APAC. Prospect outbound and convert inbound leads, apply Okendo Value Selling, demo product, negotiate contracts, and maintain CRM hygiene in HubSpot. Build pipeline through events, referrals, and networking, collaborate cross-functionally, and meet quarterly ARR quotas while representing Okendo at industry events.

The Technical Support Specialist will provide support for Shopify merchants by onboarding, troubleshooting front-end issues, and customizing Okendo's widgets while collaborating with the team and maintaining technical documentation.

As a Technical Support Specialist, you will support Shopify brands, performing front-end development tasks, customizing widgets, and addressing issues. Responsibilities include onboarding merchants, providing support, and collaborating across teams to enhance customer experience.

The Technical Support Specialist supports Shopify brands by providing onboarding and ongoing assistance with Okendo's platform, focusing on front-end development, troubleshooting, and enhancing customer experience.

As a Technical Support Specialist, you'll assist Shopify merchants, conducting onboarding tasks involving front-end development, troubleshooting issues, and providing effective technical support as part of a collaborative team.

Manage a book of US-based SaaS accounts to drive retention, adoption, and expansion. Deliver value via QBRs, onboarding handoffs, outreach campaigns, and cross-functional collaboration while improving CSM processes and automation.

Manage a book of US-based SaaS accounts to drive retention, expansion, and satisfaction. Own onboarding handoffs, QBRs, SLAs, and automated playbooks. Proactively identify churn signals, source expansion opportunities, and collaborate cross-functionally to optimize product adoption and operational processes.

Manage a book of US-based SaaS customers to drive retention, adoption, and expansion. Deliver QBRs, onboarding handoffs, outreach campaigns, and automated playbooks while collaborating cross-functionally to maximize customer value and satisfaction.

The Senior Product Manager at Okendo will lead product areas, define success metrics, and collaborate with various teams to enhance customer marketing solutions.

The Agency Partner Manager will lead Okendo's agency partner program in APAC, expanding the partner network, driving referrals, and collaborating with internal teams to ensure partner success.

Solutions Engineers develop customized software solutions for e-commerce merchants, providing technical expertise in pre-sale and post-sale processes while collaborating with teams to design and deliver integration solutions.