Jobs at Observe.AI

The RVP, Strategic Accounts will lead the Strategic Accounts business, driving new customer growth and designing a high-performing sales organization in the AI-powered customer experience sector.

The IT Lead will manage IT infrastructure operations, implement tools/systems, ensure adherence to processes, and support cross-functional collaboration.

Design and develop AI capabilities for Observe.AI's products, working with ML and NLP technologies. Collaborate cross-functionally and mentor juniors.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

The Software Development Engineer III will build a scalable cloud platform, optimize for speed, integrate components, and implement data solutions while collaborating with product and front-end teams.

Lead the design and development of scalable software systems, mentor engineers, and collaborate with cross-functional teams to deliver effective software solutions.

As a Technical Support Engineer III, you will provide technical support, improve documentation, collaborate internally, and mentor junior staff to enhance customer experience.

As a Product Designer II, you will drive user-centric designs for a Voice AI product, collaborating with PMs and engineers to craft prototypes and visual designs, while influencing product vision and strategy through research and communication.

As a Software Development Engineer II at Observe.AI, you will develop scalable solutions, collaborate with teams, and optimize applications, ensuring quality code and effective data management.

The Senior Data Engineer will build and optimize real-time and batch data pipelines, modernize data architecture, and collaborate with teams to deliver data products and insights.

The Commercial Counsel will support commercial transactions, negotiate contracts, provide legal advice to teams, and manage legal risks while fostering compliance across the organization.

Lead sales initiatives for Fortune 250 prospects, collaborate across teams, forecast sales, and contribute to corporate strategies in the AI-driven contact center space.

As Director of Sales Engineering, you will lead and develop a team while collaborating on sales strategies, engaging customers, and optimizing processes to drive growth.

The Director of Strategic Accounts will lead sales efforts for Fortune 250 prospects, fostering customer relationships and guiding them through the sales cycle while collaborating with various internal teams.

Lead the design and development of scalable software systems. Mentor engineers, collaborate on product development, and drive innovation in technology adoption.

Lead product positioning and go-to-market strategies for AI-powered products, collaborating with sales and engineering teams, and crafting compelling messaging.

Design and develop end-to-end AI capabilities in NLP, optimize ML models and systems, and collaborate with cross-functional teams.

The role involves managing client accounts, driving growth through consultative selling in the SaaS and Contact Center space.