Jobs at Nylon

Own backend-heavy full-stack product surfaces from architecture through production operation. Responsibilities include building AI-powered answer experiences, identity and billing systems, APIs, integrations, and workflow features; managing observability, performance, incident response, and iteration based on user feedback. The role requires strong ownership, high agency, trade-off reasoning, AI tooling familiarity, and experience operating robust systems in production.

Own a product stream end to end by identifying customer problems, prioritizing solutions, designing and building full-stack features, shipping iteratively, and measuring adoption, retention, revenue, production health, and customer outcomes. The role involves frequent customer conversations with accounting and law firms, independent technical and commercial trade-offs, UX ownership, AI-native development, and async written communication.

Own a product stream end to end by identifying customer problems, deciding what to build, developing and shipping full-stack solutions, and measuring adoption, retention, revenue, and production health. The role involves regular customer conversations with accounting and law professionals, rapid iteration, UX design using the company design system, observability, incident response, and AI-native development with Claude Code.

Own a customer-focused product stream end to end, from conversations with accounting and law professionals through product decisions, full-stack development, UX, deployment, and iteration. The role emphasizes customer discovery, rapid shipping, commercial outcomes, production health, observability, and ownership of adoption, retention, and revenue. Engineers work asynchronously, use AI-native development tools, and collaborate closely with product and customers.

Conduct cold outreach to tax and accounting firms, book qualified meetings, manage follow-ups and pipeline hygiene, research prospects, learn and communicate a complex AI product, refine messaging, and share market feedback. The role supports Nylon’s US market launch from its Brighton office and requires motivation, resilience, coachability, strong verbal communication, pace, and high agency.

Own and execute the UK marketing strategy for an AI legal and tax research SaaS platform. Build qualified pipeline through SEO, content, paid campaigns, email nurture, webinars, free trials, events, and partnerships. Lead brand, product messaging, sales enablement, PR, and community initiatives while establishing CRM attribution and reporting in Attio. This is the company’s first dedicated UK marketing role, requiring both strategic ownership and hands-on execution.

Own backend-heavy full-stack product surfaces from architecture and delivery through production operations. Responsibilities may include answer retrieval and verification, identity and billing, public APIs, integrations, and AI-powered workflows. The role requires operational ownership, observability, performance management, incident response, clear written communication, and close product collaboration. The engineer will work remotely from Sydney with the New Zealand engineering team.

Own backend-heavy full-stack integrations from architecture through production operation. Build and maintain integrations with Outlook, Xero, and practice-management systems, collaborating with product to define solutions and iterating based on real usage. Responsibilities include designing robust systems, observability, performance, incident response, production health, and end-to-end delivery using an AI-native development workflow.

Lead Nylon’s product engineering organization, building and managing teams of managers and senior engineers. Own delivery across product squads, establish engineering standards for code review, releases, on-call, and postmortems, and develop engineering career frameworks. Partner with the CTO on architecture and platform decisions while shaping an AI-native engineering organization, tooling strategy, team structure, and hiring approach.

Lead product engineering for Nylon’s core experience, including research, answers, identity, billing, and growth. Manage engineers through coaching, performance, and career development; own predictable delivery; hire and build senior-heavy squads; establish engineering standards for code review, releases, on-call, incidents, and postmortems; and remain technically engaged through reviews, design discussions, AI tooling, and pager rotations.

Owns product discovery, prioritization, scoping, delivery, and outcome measurement for AI-powered tools used by lawyers and accountants. The role may focus on answer experiences, integrations, workflows, or scale and self-service. Responsibilities include user research, analyzing feedback and usage data, making product trade-offs, collaborating with engineering and leadership, and improving adoption and impact.

Own product areas for an AI research platform serving lawyers and accountants. Identify opportunities through user research, customer feedback, usage data, and business priorities; define and prioritize initiatives; make product trade-offs; collaborate with engineering, leadership, and founders; and measure outcomes after release. The role requires legal or accounting practice or professional research experience, strong analytical and writing skills, AI interest, and permanent New Zealand work authorization. It is full-time and in-office in Auckland.

Own the strategy, roadmap, outcomes, and product craft for a major area of an AI research platform serving legal and accounting firms. Conduct user discovery, analyze usage and business data, make prioritization decisions, define metrics, collaborate directly with founders, and mentor the product team. Potential ownership areas include answer experience, integrations, workflow, scale, self-serve, and international market expansion.

Own the go-to-market data layer by building prospecting and enrichment pipelines, maintaining CRM data quality, integrating sales and marketing tools, and automating workflows with scripts, APIs, and automation platforms. Query warehouse and BI data for pipeline and attribution reporting, ensure privacy compliance, document systems, and train users. The role partners closely with sales, marketing, and account teams in a B2B SaaS environment.

Work directly with the CEO to convert company vision into executable plans, establish owners and deadlines, run the operating rhythm, lead high-impact cross-functional projects, stand up new functions, remove blockers, and protect founder focus. The role requires strong prioritization, clear communication, rapid execution, sound judgment, and ownership in a fast-growing venture-backed company.

Own backend-heavy full-stack product surfaces from architecture through production operations. Responsibilities include building AI-powered answer experiences, identity and billing systems, public APIs, integrations, and workflow tools. The role requires partnering with product, making technical trade-offs, operating services, monitoring performance, responding to incidents, and continuously improving systems used by tax and law firms.

Lead end-to-end hiring across New Zealand, Australia, the UK, and the USA. Define role profiles, source candidates, run structured assessments, manage references and offers, build interview scorecards and loops, strengthen employer branding, and create scalable recruiting systems. Partner closely with senior leaders and team leads while maintaining a high hiring bar in a fast-growing, in-person Auckland-based company.

Contact law and accounting firms, engage decision-makers, and book qualified meetings for the sales team. The role involves following daily calling and follow-up routines, maintaining accurate records, learning the company’s AI products and ideal customer profiles, and continuously improving outreach. Training, coaching, call reviews, and live feedback are provided. This is a full-time, in-office position based in Auckland Central.

Own the go-to-market data layer by building prospecting, enrichment, and automation pipelines; maintaining CRM quality and integrations; querying warehouse and BI data; and improving reporting, attribution, and workflow reliability. The role requires hands-on work with scraping, enrichment tools, APIs, Python or JavaScript, SQL, automation platforms, LLMs, and CRM administration. It also involves documenting systems, supporting compliance, and training sales and marketing users.

Plan and execute B2B demand-generation campaigns across paid search, paid social, email, content, and webinars. Own the funnel through sales-qualified pipeline, build landing pages and marketing automation, manage tracking and attribution, measure campaign performance, manage budget, and test channels, messaging, and audiences. Partner closely with sales and founders to improve lead follow-up and pipeline generation.