Teams at NTT DATA

Designs enterprise collaboration managed-service solutions, integrating cloud services, technology architectures, SIAM, SLAs, and ITSM practices. Leads virtual expert teams, validates service designs, maps client requirements, mitigates risks, and supports transitions to delivery. Partners with sales and finance on costing, presents solutions to clients, identifies growth opportunities, and advises stakeholders on digital transformation roadmaps. Provides coaching and mentoring while ensuring solutions are innovative, secure, supportable, and commercially viable.

Provide senior architectural leadership for an OpenShift-based private cloud integrated with existing virtualization, compute, storage, backup, networking, security, observability, ITSM, and hybrid-cloud environments. Co-create platform architecture with client stakeholders, guide engineering decisions, establish automation and self-service standards, support workload migration, and ensure resilience, security, operational readiness, FinOps, and long-term scalability.

Provides advanced internal IT support by diagnosing and resolving complex incidents, problems, requests, and events. Maintains operational infrastructure, software configurations, and service levels; identifies root causes, escalates issues to vendors, coaches support engineers, and keeps stakeholders informed. The role requires strong communication, troubleshooting, stakeholder management, and experience with Microsoft 365, Azure, secure printing, and meeting room technologies.