Jobs at NTT DATA Services

Own end-to-end solution architecture for an enterprise Databricks migration on Azure. Translate requirements into buildable designs, govern Unity Catalog, integration patterns, medallion standards, and non-functional requirements, and advise on trade-offs involving cost, latency, speed, and completeness. Collaborate with data, business, digital, and platform architecture teams to align solutions with enterprise standards.

Oversee enterprise project portfolios, PMO governance, strategic prioritization, reporting, risk management, resource planning, and benefits tracking. Support the implementation, adoption, configuration, and continuous improvement of ServiceNow Strategic Portfolio Management, including workflows, dashboards, data quality, testing, and stakeholder engagement. Mentor project managers, coordinate critical initiatives, manage vendor relationships, and collaborate with senior leadership and cross-functional teams to improve delivery and portfolio performance.

Provides first-level HR support through phone, chat, and tickets; resolves employee questions about benefits, leave, policies, onboarding, and HR transactions. Maintains accurate confidential records, manages ServiceNow cases, supports audits, escalates complex issues, collaborates with HR teams, and contributes to process improvements and knowledge-base updates.

Lead business and functional analysis for a large-scale Customer Service and Contact Center transformation program. Responsibilities include requirements discovery, stakeholder workshops, process and journey analysis, user stories, acceptance criteria, Agile backlog support, solution validation, testing, UAT preparation, risk tracking, and requirements traceability. The role bridges business and technical teams across internal and BPO Contact Center operations, with emphasis on CCaaS technologies such as Amazon Connect and enterprise contact center platforms.

Supports end-to-end treasury disbursement operations, including loan disbursements, capital contributions, guarantees, documentation review, requirements validation, transaction monitoring, calculations, reporting, and stakeholder coordination. The role also maintains process documentation, identifies operational risks, supports issue resolution, and contributes to automation, analytics, standardization, and continuous improvement initiatives.

Build and operate scalable serverless backend services and APIs using TypeScript, Node.js, and AWS. Responsibilities include designing event-driven systems, writing tests, defining infrastructure as code, maintaining CI/CD pipelines, implementing security and observability, troubleshooting production incidents, optimizing Lambda performance and costs, collaborating cross-functionally, and mentoring developers. The role is fully onsite in LATAM while working EST hours.

Designs and implements hands-on, cloud-native AWS architectures for customer-facing applications. Responsibilities include developing serverless, microservices, event-driven, and API solutions; writing and reviewing production code; implementing security, IAM, CI/CD, infrastructure as code, observability, and resilient integrations; troubleshooting production issues; guiding engineering teams; and communicating architecture decisions to stakeholders.

Lead enterprise network security engineering across firewalls, SD-WAN, cloud access, routing, VPNs, DDoS protection, and zero-trust environments. Responsibilities include migrating Check Point to Fortinet, optimizing security policies, troubleshooting connectivity, implementing routing and NAT, administering Zscaler solutions, supporting incident response, maintaining compliance documentation, and automating security operations with scripts. The role is fully remote, contracted for at least one year, and requires 5–8 years of network security experience.

Supports treasury operations involving bank account administration, institutional onboarding, KYC and AML requests, documentation management, account recertification, and coordination with banks, brokers, custodians, and internal teams. Tracks submissions and expirations, maintains centralized records, prepares institutional responses, and identifies opportunities to improve processes through Microsoft Power Automate, SharePoint, Power BI, and Excel automation.

Leads change management strategy and execution for digital transformation programs involving SAP, Salesforce, data, and AI. Responsibilities include stakeholder mapping, impact assessments, adoption KPI development, communications, training, workshops, UAT and go-live readiness, adoption measurement, and client advising. The role requires strong consulting, facilitation, communication, and structured change management expertise, with autonomous delivery across the full change lifecycle.

Support WAN deployment, configuration, troubleshooting, and optimization connecting remote sites. Configure and maintain NetScaler load balancers, SD-WAN, firewalls, proxies, Cisco routers and switches using EIGRP and BGP. Produce network documentation, Visio diagrams, implementation and handoff plans, status reports, incident reports, and activity logs while collaborating with global network teams.

Designs, develops, migrates, and operates enterprise data ingestion, transformation, and distribution pipelines using Informatica IDMC, Databricks, and cloud platforms. Responsibilities include building CDI and Cloud Mass Ingestion workflows, migrating PowerCenter workloads, managing Secure Agents and runtimes, optimizing Delta Lake and SQL ELT patterns, applying CLAIRE AI-assisted development, and supporting platform cost optimization and SLA management across Azure, AWS, and GCP environments.

Leads the technical architecture and end-to-end migration strategy for a complex SAP S/4HANA brownfield migration to SAP RISE. Owns current-state assessment, target architecture, sizing, availability, disaster recovery, connectivity, monitoring, cutover planning, and stabilization. Coordinates SAP, infrastructure, security, hyperscaler, and application teams; manages risks and dependencies; communicates technical decisions to executives; and mentors Basis engineers.

Provide subject matter expertise and L3 support for Cisco-based VoIP communications. Collaborate on Call Manager consolidation and migration to platform 12.5, support networking teams in a multitier environment, document work, manage client expectations, and work autonomously onsite at the client facility.

Designs and supports scalable AWS Glue and PySpark data ingestion pipelines from databases, files, APIs, and streaming sources into Amazon S3. Responsibilities include medallion architecture processing, data catalog management, quality controls, reconciliation, workflow orchestration, performance and cost optimization, production support, incident resolution, and governance collaboration.

Lead infrastructure project coordination for an enterprise SAP cloud transformation program. Manage cloud connectivity, networking, cybersecurity, identity management, integrations, environment provisioning, disaster recovery, operational readiness, risks, dependencies, milestones, governance, and stakeholder communication. Coordinate SAP, cloud providers, managed service partners, technical teams, vendors, and business stakeholders while ensuring alignment with architecture, security, and infrastructure standards.