Change Management Consultant

Posted 5 Hours Ago
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11 Locations
Remote
20-25 Hourly
Mid level
Big Data • Cloud • Information Technology • Analytics • Consulting
The Role
Leads change management strategy and execution for digital transformation programs involving SAP, Salesforce, data, and AI. Responsibilities include stakeholder mapping, impact assessments, adoption KPI development, communications, training, workshops, UAT and go-live readiness, adoption measurement, and client advising. The role requires strong consulting, facilitation, communication, and structured change management expertise, with autonomous delivery across the full change lifecycle.
Summary Generated by Built In

NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Change Management Consultant to work remotely in LATAM with our global clients.

Rate Range: $20-25/hr USD

Overview:

We’re seeking a Change Management Consultant to support the successful delivery of digital transformation initiatives across SAP, Salesforce, data, and AI programs. This role works closely with client stakeholders and technical teams to drive adoption, manage change activities, and ensure business outcomes are realized. The position offers hands-on exposure to a dynamic, client-facing environment with opportunities to lead engagement strategies and deliver measurable impact across organizations.

Responsibilities:

  • Define end-to-end Change Management strategy and execution across technology programs.
  • Conduct stakeholder identification, mapping, and engagement planning at all levels.
  • Perform impact assessments across roles, processes, and systems.
  • Define adoption KPIs and measurement frameworks to track success.
  • Design and execute communication strategies and messaging plans.
  • Develop and deliver training and enablement programs for end users.
  • Facilitate workshops and sessions with leadership, teams, and employees.
  • Create and manage change assets including communications, training materials, and plans.
  • Drive adoption activities across discovery, design, testing, and deployment phases.
  • Support UAT, pilot programs, and go-live readiness activities.
  • Partner with technical teams to align change with delivery.
  • Track, analyze, and report adoption metrics and outcomes.
  • Act as a trusted advisor to clients to ensure successful transformation outcomes.

Requirements:

  • 3+ years of experience in Change Management within technology-driven transformations.
  • Experience supporting enterprise implementations such as SAP, Salesforce, data, or AI initiatives.
  • Proven ability to execute across the full change lifecycle from strategy to measurement.
  • Strong knowledge of structured Change Management methodologies such as ADKAR.
  • Strong client-facing consulting experience in dynamic environments.
  • Ability to work autonomously and drive results independently.
  • Experience managing stakeholders in large organizations.
  • Excellent communication, facilitation, and storytelling abilities
  • PROSCI ADKAR certification or equivalent Change Management certification preferred.

Why NTT DATA?   

Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities.

NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

 

Skills Required

  • 3+ years of experience in Change Management within technology-driven transformations
  • Experience supporting enterprise implementations such as SAP, Salesforce, data, or AI initiatives
  • Proven ability to execute across the full change lifecycle from strategy to measurement
  • Strong knowledge of structured Change Management methodologies such as ADKAR
  • Strong client-facing consulting experience in dynamic environments
  • Ability to work autonomously and drive results independently
  • Experience managing stakeholders in large organizations
  • Excellent communication, facilitation, and storytelling abilities
  • PROSCI ADKAR certification or equivalent Change Management certification
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The Company
HQ: Tokyo
24,200 Employees

What We Do

NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys. NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services in over 50 countries.

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