Jobs at NRMA

Lead and manage vessel and crew on a rotating roster, ensuring safe navigation, compliance with maritime regulations and safety management systems, passenger safety and satisfaction, crew training and performance, vessel maintenance and paperwork, and enforcement of security and emergency procedures.

Responsible for safe navigation, managing crew and passenger satisfaction, ensuring compliance with maritime regulations, and maintaining vessel operations.

The First Engineer will oversee engine maintenance, safety gear, compliance with regulations, fuel bunkering, and crew training. This role involves implementing maintenance programs and managing engine room cleanliness.

The Master <45m is responsible for safely navigating and managing the vessel and crew, ensuring compliance with maritime regulations and the overall satisfaction and safety of passengers.

As an Electrical Engineer, you will maintain the ship's electrical equipment, rectify defects, and perform system tests as per safety regulations.

The Reservations Sales Executive is responsible for enhancing guest experiences through effective communication, booking conversions, and maintaining accurate reservation records.

As a General Purpose Hand, you will assist with vessel operations, ensure passenger safety, and manage cleaning duties while providing customer service.

Lead content strategy across owned, paid and earned channels for NRMA Parks & Resorts. Develop annual and campaign plans, optimise content performance across website, email, social, paid and emerging channels, and grow audience through analytics, creator partnerships and new formats like video/YouTube. Collaborate with brand, digital, revenue and operations teams and champion content best practice to drive commercial outcomes.

Maintain and repair ship propulsion, auxiliary systems, pumps, hydraulics, electrical and bridge equipment; implement preventative maintenance, manage spares and records, test safety and firefighting gear, bunkering, watchkeeping, and support overall ship integrity.

Manage overall park operations and guest experience, lead onsite team, ensure safety and compliance, oversee financial performance and reporting, maintain assets, manage stakeholder relationships, and deliver continuous improvement and project work for the holiday park.

Lead end-to-end search strategy across SEO, SEM and local search for NRMA Parks & Resorts. Drive organic visibility, qualified traffic and bookings, partner with agencies, guide content priorities, analyse performance data, optimise landing pages and explore AI-driven search opportunities to improve commercial outcomes.

Join Coral Expeditions as a General Purpose Hand to support deck operations, vessel maintenance, watch keeping, and passenger interaction. Must hold relevant certifications.

The Second Officer will stand bridge watches, assist in navigation, manage safety equipment, deliver crew inductions, and handle guest logistics.

Lead end-to-end change for large, cross-functional transformation programs within Membership and Roadside. Develop change strategies, conduct impact assessments, plan readiness, manage risks and resistance, design communications and training, implement champion networks, define adoption metrics, coach leaders, and ensure sustained adoption and governance.

Manage a portfolio of holiday parks and resorts on a 12-month parental leave contract. Provide hands-on operational leadership, drive commercial and guest outcomes, coach and develop site leaders, deliver financial performance, implement data-driven improvements, ensure safety and compliance, and travel regularly across the NSW South Coast to support on-site teams.

Create and execute marketing communications across email, web, social, PR and print. Maintain CRM and reservations data, segment lists, run campaigns, track ROI and report insights using Google Analytics and Mailchimp, and craft guest communications aligned to brand voice to engage experienced travellers.

Create and edit copy across web, email, social, PR and brochures; manage guest and campaign communications; maintain CRM and marketing databases; segment and send emails; analyse performance using Google Analytics and Mailchimp; report ROI and insights; collaborate with product, reservations, sales and brand teams to ensure accurate, on-brand customer communications.

Deliver and own operational reporting, dashboards and ad-hoc analysis using governed data. Partner with stakeholders to translate business questions into insights, ensure data quality, documentation, and apply data governance in an Agile environment.

Lead and support a portfolio of holiday properties, partnering with General Managers to drive revenue, operational excellence, guest experience and team development. Provide hands-on leadership across accommodation and Food & Beverage, use data to improve performance, ensure safety and compliance, and travel regularly to support on-site teams.

Sell tickets and provide exceptional customer service aboard ferry and cruise services; identify cross-sell/up-sell opportunities; operate ticket booth systems and phones; follow policies and confidentiality; work casual 7-day rotating roster including evenings and peak events at Sydney harbour locations.