Jobs at NRMA

Assists the Financial Control team with month-end and year-end close, journals, accruals, balance sheet reconciliations, variance analysis, statutory reporting, audits, and finance policy compliance. The role supports accurate ledger management, collaborates with Shared Services and Commercial teams, and helps improve finance systems and processes. It offers a pathway to a Financial Accountant role and requires tertiary accounting qualifications, CA/CPA study, and 1–2 years of relevant experience.

Develops automotive technical solutions, guides, bulletins, training resources, videos, and support materials for roadside assistance teams. Researches technical information, responds to specialist enquiries, supports training programs, contributes to national projects and industry research, and evaluates tools and innovations. The role requires collaboration with stakeholders across Australia, strong documentation and communication skills, automotive trade expertise, and attention to detail.

Handle customer enquiries, complaints, and service requests across phone, email, social media, and written channels. Maintain accurate interaction records, collaborate with internal teams and franchise partners, resolve complex issues, identify recurring problems, and support customer satisfaction and service quality KPIs. The role is hybrid in Sydney and requires professional communication, conflict-resolution skills, adaptability, Australian working rights, and completion of a National Criminal History Check.

Leads the Group’s second-line compliance, controls, and ethics function. Responsibilities include improving the compliance framework, managing obligations and controls, providing guidance and training, analysing compliance data, coordinating investigations, supporting internal audit governance, and leading a small team. The role partners with senior stakeholders across a diverse, regulated business to strengthen governance, ethical decision-making, risk-based practices, and continuous improvement.

Leads end-to-end process optimisation and continuous improvement initiatives across Roadside. Applies Lean Six Sigma, DMAIC, BPMN process mapping, root cause analysis, and operational data insights to redesign processes, improve member experience, strengthen frontline effectiveness, reduce costs, and deliver measurable benefits. Facilitates cross-functional workshops, partners with operational and technology teams, tracks outcomes, embeds controls, and coaches teams in continuous improvement methods.

Manages end-to-end sourcing, tendering, supplier engagement, commercial analysis, contract administration, and purchase-to-pay activities. The role analyzes spend, pricing, demand, and supplier performance to identify savings and operational improvements, while supporting procurement governance, compliance, stakeholder relationships, supplier onboarding, and continuous process improvement. This is a hybrid position based across SIXT Australia’s Sydney offices and home working.

Handle guest and partner reservations inquiries through phone and email, convert bookings, provide high-quality guest service, maintain accurate reservation records and manifests, complete daily tasks, and compile management reports. The role requires strong communication, organization, prioritization, and sales follow-up skills in a fast-paced travel environment.

Convert guest and partner enquiries into bookings through telephone and email communication. Provide high-quality guest service, build loyalty and partnerships, maintain accurate reservation records and manifests, complete daily tasks, follow up on opportunities, and prepare management reports. The role requires strong communication, prioritization, computer, and administrative skills in a fast-paced reservations environment.

Convert reservation enquiries into bookings by providing excellent guest and partner service. Responsibilities include handling calls and emails, following up on leads, entering accurate booking and passenger information into reservation systems, completing daily sales tasks, and preparing management reports. The role requires strong communication, organisation, prioritisation, and sales focus in a fast-paced travel environment.

Leads change management, internal communications, employee engagement, and adoption activities across the Membership portfolio. Develops stakeholder impact assessments, readiness plans, communications, leader materials, workshops, and engagement initiatives. Coordinates town halls and executive communications, promotes MyNRMA Rewards, manages champion and incentive programs, and measures communication effectiveness. Partners with project, product, technology, marketing, legal, compliance, leadership, and frontline teams across Agile and traditional delivery environments.

Convert reservations inquiries into bookings through phone and email, provide exceptional guest and partner service, maintain accurate reservation and manifest data, complete daily tasks, follow up with prospects, and compile management reports. The role requires clear communication, sales focus, organizational skills, prioritization in a fast-paced environment, and effective use of Microsoft Office and reservations systems.

Lead complex, cross-functional business projects from planning through implementation and post-implementation review. Manage project teams, risks, issues, budgets, dependencies, governance, reporting, stakeholder communication, change management, testing, training, and technology releases. Support business cases and continuous improvement of project management frameworks. The role requires adapting Agile and Waterfall methods and coaching junior project managers.

Provides commercial analysis and decision support for investment decisions, business cases, capital planning, portfolio performance, acquisitions, and strategic initiatives. Develops financial models, scenario analyses, forecasts, and valuation assessments using NPV, ROCE, IRR, ROI, and payback methods. Partners with senior stakeholders to challenge assumptions, identify revenue and efficiency opportunities, and translate complex financial information into practical recommendations.

Maintains and repairs electrical systems aboard expedition ships and tender boats, including motors, generators, switchboards, alarms, communications, navigation equipment, batteries, air conditioning, refrigeration, and IAS systems. The role also resolves daily defects, conducts engine room tours, maintains technical manuals and drawings, and complies with vessel safety, AMSA, and Class requirements. Work follows extended six- to eight-week onboard rosters.

Facilitates and delivers complex technology programs across Agile and Waterfall environments. Responsibilities include project initiation and planning, business analysis, requirements and user story development, stakeholder engagement, risk and issue management, reporting, change management, team capacity and velocity tracking, vendor coordination, budget oversight, and continuous improvement. The role partners with technical and business stakeholders to achieve effective delivery outcomes.

Support tax compliance, reporting, governance, and advisory activities across the NRMA Group. Prepare tax effect accounting, income tax returns, GST, FBT, and statutory reporting; liaise with auditors and revenue authorities; maintain tax controls and frameworks; support acquisitions and integrations; improve processes through automation; provide forecasting information and guidance to junior tax staff.

Plan and perform authorised security testing across applications, APIs, infrastructure, networks, identity services, and cloud workloads. Operate security testing platforms, integrate security controls into development pipelines, conduct penetration tests and threat modelling, validate vulnerabilities, track remediation, and perform adversary emulation. Provide risk-based remediation guidance, automate security processes, and produce reports and metrics for technical, executive, audit, and governance stakeholders.

Create and edit copy across website, email, social, press and brochure collateral; manage CRM and email marketing data; segment and send campaigns; analyse campaign performance using Google Analytics and Mailchimp; prepare guest communications across the customer lifecycle; liaise with product, reservations, sales and brand teams to ensure accurate, on-brand messaging.

Responsible for safe navigation, managing crew and passenger satisfaction, ensuring compliance with maritime regulations, and maintaining vessel operations.

The First Engineer will oversee engine maintenance, safety gear, compliance with regulations, fuel bunkering, and crew training. This role involves implementing maintenance programs and managing engine room cleanliness.