Jobs at NPR

Lead a 20-person fundraising organization accountable for ~$75M+ annually. Build pipeline systems, forecasting, moves management, stewardship, tiered donor recognition, and coach managers and fundraisers. Drive AI and automation adoption to free frontline capacity and partner cross-functionally with digital, finance, editorial, and member stations.

Act as the NPR App users' advocate by resolving technical and UX issues end-to-end, triaging and verifying bugs, analyzing trends in app performance and sentiment, maintaining help documentation and response templates, and communicating actionable insights to product, design, and engineering teams to improve retention and audience trust.

Lead NPR’s digital insights function to define measurement frameworks for a flagship app and video strategy; build and mentor an insights team; ensure data integrity and tagging governance; design mixed-methods primary research; translate analytics into executive storytelling and cross-functional alignment to drive product and monetization decisions.

Lead technical AI work to fine-tune, evaluate, and scale LLMs and ML pipelines for semantic metadata, recommendation and personalization systems. Build production-grade ASR, vector search, and BigQuery-based analytics; ensure model accuracy, ethical guardrails, bias mitigation, and secure cloud deployments while collaborating with cross-functional teams.

Lead and modernize NPR's total rewards strategy and operations, overseeing benefits, retirement, compensation, vendor management, audits, compliance (ERISA, ACA, Form 5500), and HRIS/UKG configuration. Drive compensation analytics, annual planning, budget ownership, legacy systems remediation, data controls, and cross-functional partnerships with Finance, Legal, Payroll, and HRIS. Manage and develop the Total Rewards team and deliver communications and training.

Serve as the functional bridge between NPR business stakeholders and Salesforce technical teams: elicit and document requirements, author user stories and acceptance criteria, analyze impacts and dependencies, collaborate on solution design, lead UAT and training, coordinate project delivery, and promote governance and platform best practices to optimize NPR's Salesforce ecosystem.

Lead design and implementation of real-time, event-driven data ecosystems powering personalization. Define self-service data infrastructure, governance, and architecture standards. Provide cross-team technical oversight, mentor engineers, ensure production reliability and cost optimization, participate in deployments and on-call, and collaborate on roadmaps and OKRs.

Lead a data engineering team building and operating NPR's data warehouse, pipelines, BI, and personalization systems. Responsibilities include people leadership, hiring, cross-functional collaboration, Agile delivery, technical design and code review, automation for developer experience, incident response, and vendor management.

Join NPR's cross-discipline product team to build and maintain cloud-based infrastructure and CI/CD pipelines. Automate deployments with IaC, administer Linux systems, manage databases and CDNs, optimize performance and scalability, maintain documentation, and participate in on-call rotations to ensure system reliability.

The IT Network Manager oversees network infrastructure, manages a team of engineers, and ensures high availability and security for real-time media transport in a collaborative environment.