Jobs at Nozomi Networks

Own GTM data accuracy, hygiene, governance, and integrity across Salesforce and related systems. Build data models, pipelines, Power BI or Tableau dashboards, and automated reporting for Sales and executive stakeholders. Analyze pipeline, forecasting, conversion, win/loss, productivity, and eventually Customer Success metrics. Document KPI definitions, train users, resolve workflow bottlenecks, and recommend improvements to data architecture and processes.

Supports financial planning, forecasting, budgeting, and GTM finance partnering across Sales, Marketing, and RevOps. Builds financial models for bookings, ARR, revenue, headcount, compensation, and scenario analysis; analyzes variances and SaaS KPIs; prepares management, executive, and Board reporting; and translates complex financial data into actionable insights. The role also supports annual operating plans, standardized metric reporting, and ad hoc analysis in a fast-paced, remote-first environment.

Analyze malware and reverse-engineer samples to produce threat intelligence and detection signatures. Create and tune detection rules, collect and vet threat data, contribute occasional public technical materials, and uphold confidentiality and company cultural values.

The Marketing Operations Manager will optimize marketing tech stack for enterprise go-to-market, manage data flows, execute campaigns, and deliver insights to guide strategies.

Analyze malicious samples using static and dynamic techniques in isolated environments; reverse-engineer Windows and Linux malware; create and tune detection signatures and rules; conduct threat intelligence operations; and contribute technical public materials. The role requires expertise with executable formats, packers, persistence and evasion methods, reverse-engineering tools, network analysis, cybersecurity frameworks, and Python, while maintaining strict confidentiality.

Serve as the primary technical contact for enterprise and industrial customers using Nozomi’s OT and IoT cybersecurity platform. Responsibilities include deployments, health checks, sensor and alert optimization, upgrades, feature integrations, documentation, customer workshops, incident troubleshooting, support cases, reporting, and roadmap feedback. Collaborate with Customer Success, Product, Engineering, and Technical Support to maintain platform health and increase customer adoption.

Administer and support multiple go-to-market and sales technology platforms. Manage user accounts, permissions, roles, access requests, reports, dashboards, workflows, and basic configurations. Provide Tier 1 troubleshooting and documentation, monitor platform health, support implementations and integrations, and identify process improvements. Partner with Sales, Marketing, Customer Success, Revenue Operations, and Enablement teams while exploring AI and automation opportunities.

Design and execute digital customer success programs using Planhat and related platforms. Build automated lifecycle campaigns and AI-driven personalization, coordinate education and digital events, partner cross-functionally on content and product launches, monitor engagement and health signals, and optimize for adoption, retention, renewals, and expansion.

Serve as a technical sales expert for EMEA: support presales and sales cycles, assist channel partners, draft and review RFPs, develop product expertise, diagnose customer needs, recommend solutions, and collaborate cross-functionally to drive adoption and enablement.

Drive new logo acquisition and expansion within a U.S. territory by building relationships with partners, prospects, and customers. Manage full sales cycle from prospecting to close, meet quota, build pipeline and forecasts, evangelize product value, coordinate cross-functional teams, maintain CRM (Salesforce), collaborate with marketing, secure reference accounts, and provide a white-glove consultative customer experience. Use AI-enabled tools to improve efficiency.

The Senior Sales Engineer will support customers during the sales process, manage communications, qualify opportunities, and train partners to drive product adoption in cybersecurity.

Own and grow accounts in the Benelux region through new-logo acquisition and expansion. Build pipeline, hit quota, forecast bookings, evangelize value to stakeholders, and deliver white-glove customer experience. Collaborate with Channel, Systems Engineering, Customer Success, Product, Professional Services, Support, and Finance. Use CRM (SalesForce) and work events with Marketing to secure reference accounts.

Act as technical lead for pre-sales, sales and post-sales: qualify opportunities, design solution architectures, present to customers/partners, enable and train partners, liaise with R&D for issues and feature requests, and support deployments for OT/IoT cybersecurity projects.

Develop and architect Salesforce solutions, integrating with external systems and enforcing best practices, while collaborating with cross-functional teams.

Manage a portfolio of critical accounts as primary contact to drive adoption, retention, and value realization for Nozomi's OT/IoT cybersecurity platform. Deliver onboarding, training, technical demos, success plans, churn mitigation, cross-functional coordination, and product feedback to influence development and customer experience.

Design and implement features for OT and IoT cybersecurity solutions, support team processes, and take ownership of user-facing features in an agile environment.

As a Sales Engineer, support customer engagements during pre-sales and post-sales processes, drive technical sales, and provide training to partners.

Design and implement features for the Vantage cloud solution, support team processes, reduce tech debt, and take ownership of user-facing features.

Lead and oversee Professional Services engagements across MEA, managing project planning, execution, governance, risks, budgets, training coordination, stakeholder communications, and delivery acceptance. Act as primary customer contact, collaborate with Sales, Customer Success, Support and Delivery teams, track billing milestones, and contribute to process and tooling improvements to drive customer satisfaction and business outcomes.

Design and implement features for an AI-powered cybersecurity platform, reduce tech debt, and collaborate in an agile environment.