Jobs at Nozomi Networks

Manage new and strategic enterprise accounts across the Benelux, owning the full sales cycle from prospecting through closing and expansion. Build pipeline, exceed revenue targets, develop executive relationships, translate cybersecurity challenges into business value, and manage forecasts and opportunities in Salesforce. Collaborate with partners, systems engineers, marketing, customer success, and international teams while supporting enterprise cybersecurity sales involving OT, IoT, and critical infrastructure.

Provides post-sales technical support for OT and IoT cybersecurity products, troubleshooting customer issues, reproducing problems in a lab, supporting infrastructure design and deployments, and collaborating with Product and Engineering teams. The role also develops knowledge-base content, supports critical accounts, and maintains expertise in security appliances, Unix systems, networking, virtualization, APIs, FreeBSD, PostgreSQL, and ICS security.

Owns the FedRAMP-authorized AWS GovCloud environment, ensuring reliability, security, compliance, patching, vulnerability remediation, continuous monitoring, deployments, hardening, audits, incident response, and on-call support. The role requires hands-on Kubernetes, AWS, infrastructure-as-code, CI/CD, vulnerability management, automation, and regulated-environment experience, while collaborating with SRE and security teams.

Conduct static and dynamic malware analysis, reverse-engineer Windows and Linux samples, and perform threat intelligence research. Create detection signatures, contribute to security research infrastructure and public technical content, present findings at conferences, and collaborate with marketing. The role requires expertise in malware behavior, executable formats, packers, persistence and evasion techniques, reverse-engineering tools, MITRE ATT&CK, cyber kill chains, and network analysis.

Provides post-sales technical support for OT and IoT cybersecurity products, resolving customer issues through troubleshooting, infrastructure design, deployment, testing, optimization, and issue replication. Collaborates with customers, Product, and Engineering teams; supports critical accounts; develops knowledge-base content; and maintains expertise across the company’s security technologies and products.

Own the renewals sales cycle for Middle East accounts, including customer communication, renewal orders, pipeline management, forecasting, quota attainment, risk identification, and expansion opportunity coordination. Partner with sales, customer success, distributors, support, and training teams to resolve customer needs and close renewals on time. Maintain accurate reports, build customer relationships, and deliver an excellent customer experience.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Provide post-sales technical support for OT and IoT cybersecurity products, resolving customer issues through troubleshooting, infrastructure design, deployment, testing, optimization, and collaboration with Product and Engineering. Reproduce issues in a lab, support critical accounts, maintain product expertise, and create knowledge-base content. The role requires network security, Unix, virtualization, scripting, APIs, security appliances, FreeBSD, PostgreSQL, and ICS security experience.

Leads global renewals strategy, forecasting, pricing, negotiations, and execution for a recurring-revenue B2B SaaS business. Builds and manages a global renewals team, establishes processes and playbooks, oversees Salesforce workflows and reporting, and owns renewal, churn, contraction, and GRR targets. Partners with Sales, Customer Success, Finance, Legal, Deal Desk, and Revenue Operations to mitigate risk, close renewals, and identify expansion opportunities. Travel may be required up to 20%.

Serve as the technical point of contact for customers and partners throughout the sales cycle. Qualify opportunities, present cybersecurity solutions, gather requirements, design architectures for quotations, resolve technical issues, relay field feedback to R&D, and train partners. The role requires customer-facing security or systems engineering experience, strong networking and cybersecurity knowledge, ICS security project experience, communication and presentation skills, sales acumen, and willingness to travel.

Administer and support multiple go-to-market and sales technology platforms. Manage user accounts, permissions, roles, access requests, reports, dashboards, workflows, and basic configurations. Provide Tier 1 troubleshooting and documentation, monitor platform health, support implementations and integrations, and identify process improvements. Partner with Sales, Marketing, Customer Success, Revenue Operations, and Enablement teams while exploring AI and automation opportunities.

Lead malware analysis and threat intelligence efforts: reverse-engineer samples, create and tune detection signatures (YARA, Snort/Suricata, STIX, Sigma), perform threat collection and vetting, produce technical materials, and work confidentially on advanced OT/IoT cybersecurity threats.

Lead regional Go-to-Market strategy for EMEA, focusing on channel and field marketing, demand generation, ABM, events, partner collaboration, campaign execution, budgeting, and performance reporting to drive pipeline and revenue.

Serve as the primary technical contact for enterprise and industrial customers using Nozomi’s OT and IoT cybersecurity platform. Responsibilities include deployments, health checks, sensor and alert optimization, upgrades, feature integrations, documentation, customer workshops, incident troubleshooting, support cases, reporting, and roadmap feedback. Collaborate with Customer Success, Product, Engineering, and Technical Support to maintain platform health and increase customer adoption.

Own and grow accounts in the Benelux region through new-logo acquisition and expansion. Build pipeline, hit quota, forecast bookings, evangelize value to stakeholders, and deliver white-glove customer experience. Collaborate with Channel, Systems Engineering, Customer Success, Product, Professional Services, Support, and Finance. Use CRM (SalesForce) and work events with Marketing to secure reference accounts.

Act as technical lead for pre-sales, sales and post-sales: qualify opportunities, design solution architectures, present to customers/partners, enable and train partners, liaise with R&D for issues and feature requests, and support deployments for OT/IoT cybersecurity projects.

Manage a portfolio of critical accounts as primary contact to drive adoption, retention, and value realization for Nozomi's OT/IoT cybersecurity platform. Deliver onboarding, training, technical demos, success plans, churn mitigation, cross-functional coordination, and product feedback to influence development and customer experience.

Design and implement features for OT and IoT cybersecurity solutions, support team processes, and take ownership of user-facing features in an agile environment.

Design and implement features for the Vantage cloud solution, support team processes, reduce tech debt, and take ownership of user-facing features.

Design and implement features for an AI-powered cybersecurity platform, reduce tech debt, and collaborate in an agile environment.