Silverfort is a cyber-security company that has developed a revolutionary identity protection platform. Our mission is to provide industry-leading Unified Identity Protection solutions for hybrid and multi-cloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.
Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.
As a Renewal Manager, you will be responsible for overseeing our customer account contracts for Silverfort’s EMEA Territories. This includes communicating directly with customers, resellers, distributors, and internal colleagues to ensure the timely and accurate execution of customer renewals as well as helping our customers expand their Silverfort footprint. As part of our industry-leading organization, you will also be responsible for managing account-related tasks rooted in maximizing customer value and investment.
Responsibilities
- Negotiate value-driven renewals and contract changes while ensuring a world-class customer experience
- Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
- Work collaboratively with customers, resellers, and internal stakeholders to grow accounts and drive incremental opportunities
- Establish rapport and solid working relationships with your customers
- Lead internal forecasting discussions and pipeline reviews
- Contribute to the success of the company by providing feedback and influencing new processes and playbooks
Requirements
- 3-4 years of Renewal experience in the Tech Industry
- Possess sales or negotiation experience
- Show clear communication skills with the ability to lead a conversation effectively
- Must be passionate about creating a great customer experience
- Possess prioritization and organizational skills with attention to detail
- Thrive in a dynamic and passionate environment
- Invest in relationships with customers and colleagues
- Seek to understand multiple perspectives in a situation
- Contribute to a positive team environment
- Working knowledge of Salesforce, CPQ, Microsoft Suite (PPTX, Word, Excel)
- High level of spoken and written English - a must
- Fluent in German - big advantage
- Flexibility to work of Fridays
Top Skills
What We Do
Silverfort is on a mission to bring identity security everywhere, and allow organizations to operate without fear or disruptions. Fueled by a belief that enterprises and their identity teams deserve better, we found a way to break down the silos of identity security—eliminating the critical gaps and blind spots left behind by a patchwork of point solutions.
After years of research, we found a way to break free from these limitations. Silverfort created the only end-to-end identity security platform that secures all identities—humans and machines, on-prem and in the cloud. Our patented Runtime Access Protection (RAP) technology seamlessly integrates with the entire IAM infrastructure and secures it from within with unmatched visibility, analysis, and inline enforcement of security controls.
This innovative approach brings protection to all resources in all environments, including ones that were previously impossible to secure, such as legacy systems, service accounts, command-line tools and IT/OT infrastructure. Finally, enterprises can stay ahead of the evolving identity threats, minimize their attack surface, stop breaches before they can spread, close compliance gaps, and break free from countless limitations and endless efforts.
Silverfort is the identity security platform the industry deserves, earning us the trust of more than 1,000 leading organizations, including several Fortune 50 companies.
This is identity security done right.
Join Silverfort, and be part of a team that’s pushing the boundaries of identity security—no compromises, no blind spots, no limits.
Why Work With Us
We believe that our high retention rates stem from our employees’ confidence in their ability to develop and progress within the company. We prioritize a supportive and encouraging environment that fosters a positive people culture, enhancing employee satisfaction, engagement, and their desire to stay and grow with us.
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Silverfort Offices
Remote Workspace
Employees work remotely.
Employees engage in a combination of remote and on-site work.