Jobs at Northwest Administrators, Inc

Lead multiple concurrent, cross-functional projects from planning through delivery, ensuring completion on time, within scope, and within budget. Responsibilities include defining scope and deliverables, developing schedules and resource plans, managing risks and vendors, coordinating stakeholders, monitoring progress, resolving issues, and documenting lessons learned. The role requires five or more years of project management experience and is hybrid, with three days per week onsite in Seattle.

Leads pension accounting and contract review operations, supervising staff, ensuring accuracy and compliance, reviewing labor agreements, resolving issues with unions and employers, analyzing performance data, supporting system and policy improvements, coordinating releases and documentation, and assisting with strategic initiatives and administrative duties.

Acts as the liaison between business stakeholders and software development teams. Gathers and documents requirements, translates them into functional specifications, evaluates system changes, develops process workflows and prototypes, supports user acceptance testing, maintains documentation, and provides functional and technical support. The role requires strong analytical, communication, troubleshooting, and organizational skills, with pension administration knowledge and proficiency in Microsoft business tools preferred.

Process pension benefit claims by managing case workloads, explaining claim procedures to customers, verifying eligibility, resolving eligibility issues, requesting required documentation, and accurately entering data into claims systems. The role requires strong organization, communication, customer service, problem-solving, attention to detail, and intermediate proficiency with Excel and Word. Candidates must complete a 12-week paid training program beginning in person in Seattle.

Review employer payroll records against collective bargaining agreements to verify benefit contributions. Responsibilities include analyzing records, entering data, documenting errors in audit software, writing weekly status updates, communicating audit findings to clients, and meeting KPI-based production standards. The role includes paid training, requires strong organization, communication, analytical skills, Microsoft Word and Excel proficiency, and willingness to travel. This position is fully on-site in Seattle.

Serve as a trusted execution partner translating strategic priorities into action. Lead planning and execution of cross-functional initiatives, coordinate leadership operating rhythms, improve processes, manage change, set performance metrics, identify risks, and run special projects to deliver measurable business outcomes.

Lead the organization's learning and development strategy: assess needs, design and deliver instructor-led and blended learning, manage the LMS, build onboarding and leadership programs, partner with HR and business leaders, measure effectiveness, and continuously improve training to drive employee performance and business results.