Jobs at NorthStar Memorial Group

Lead funeral home and cemetery operations in Fort Myers, Florida. Own business performance, profitability, regulatory compliance, team development, community relationships, and family experience. Recruit, coach, and hold employees accountable while driving growth, operational excellence, and sustainable results. Requires strong business acumen, financial and analytical skills, hands-on leadership, and proficiency with Microsoft Office.

Serves as the first point of contact for families, guests, and visitors. Answers and directs phone calls, responds to customer questions, greets visitors, distributes mail, schedules courier deliveries, and provides information about departments, employees, and services. Requires professional communication, organization, customer service, and basic computer skills.

Assists funeral directors with on-site services and arrangement conferences, prepares memorial areas, returns flowers and memorabilia, maintains facility appearance, and answers family inquiries. Builds compassionate relationships with client families while treating the deceased with reverence and respect. The role requires customer service experience and the ability to handle difficult situations professionally.

Build community relationships and generate pre-need funeral and cemetery sales through seminars, outreach, referrals, web leads, tours, and appointments. Guide families through personalized planning options, maintain CRM activity and contract documentation, follow up with prospects, explain relevant benefits and regulations, track performance, and complete ongoing sales training.

Drive commission-based pre-need sales in the Dallas market by building community relationships, prospecting, setting appointments, presenting pre-planning options, completing contracts in Navigator, tracking sales, and following up through Velocify. The role requires independent work, consultative selling, public speaking, strong communication, compassion, reliable transportation, a valid driver’s license, and a satisfactory driving record.

Leads a cremation sales team by training and coaching advisors, improving sales processes, monitoring performance and CRM activity, ensuring regulatory compliance, developing marketing and community lead-generation plans, and driving customer service and above-quota results.

Independent sales representative responsible for generating pre-need sales through community engagement, prospecting, appointment setting, presentations, contract completion, follow-up, and relationship building. The role requires consultative selling, strong communication, public speaking, emotional intelligence, reliable transportation, and independent work. Compensation is commission-based, with earning potential of $70,000 or more annually.

Builds community relationships and generates pre-need sales opportunities for cemetery and funeral services. Conducts educational seminars, family consultations, product presentations, park tours, and follow-up outreach. Prospects through community events, referrals, web leads, and file reviews while maintaining CRM activity, appointment targets, contracts, and regulatory documentation. Requires professionalism, organization, independent time management, and a service-oriented approach.

Owns general ledger reconciliation, journal entries, account analysis, variance analysis, expense allocations, month-end close, audits, and acquisition integration. Reviews offshore accounting work, supports accounting process and system improvements, prepares non-routine reports, and provides guidance to accounting team members while ensuring compliance with US GAAP and company standards.

Build community relationships and educate families about cemetery and funeral preplanning options. Conduct seminars, consultations, park tours, and product presentations; prospect through outreach, events, leads, and referrals; schedule qualified appointments; maintain CRM activity and contract documentation; and provide knowledgeable, compassionate service while meeting performance goals.

Build community relationships and educate families about cemetery and funeral preplanning options. The role involves conducting seminars, scheduling and guiding pre-need appointments, presenting products and services, leading park tours, prospecting through outreach and leads, maintaining CRM records and contracts, following up with families, and staying informed about benefits and relevant regulations.

Performs embalming, disinfecting, dressing, preparation, and casketing of deceased individuals under the supervision of a funeral director or licensed embalmer. Maintains a sterile, safe, OSHA-compliant work environment, completes service documentation, and participates in hands-on training. The role includes a two-year apprenticeship before eligibility for the state board examination and requires strong communication, professionalism in sensitive situations, ability to lift 50 pounds, and prolonged standing.

Generates pre-need sales for cemetery property, merchandise, services, and funeral or cremation plans. Builds community relationships, conducts presentations and park tours, prospects through calls and events, schedules appointments, tracks sales activity in a CRM, processes contracts, and provides customer guidance on preplanning and related benefits.

Provides compassionate support and guidance to families before, during, and after a death. Arranges funeral and memorial services, coordinates removal and final disposition, prepares memorial areas, maintains respect for the deceased, and ensures compliance with funeral industry regulations. Requires professional communication, organization, sensitivity, computer proficiency, and a caring approach. Funeral industry experience is preferred but not required, as training is available.

Builds community relationships and educates families about pre-need cemetery and funeral planning. Responsibilities include conducting seminars, prospecting, scheduling appointments, presenting products and services, conducting tours, maintaining CRM activity and contract documentation, following up with families, and staying informed about benefits and regulations.

Builds community relationships and educates families about cemetery, funeral, cremation, and pre-need planning options. Responsibilities include hosting seminars, prospecting, scheduling appointments, conducting tours and product presentations, managing CRM activity, handling inquiries, completing contracts, tracking performance, and staying informed about benefits and regulations. Requires strong organization, independent time management, reliable transportation, a valid driver's license, and preferably bilingual Spanish skills.

Leads and personally participates in cemetery and funeral preplanning sales. Recruits, trains, coaches, and evaluates a multilingual sales team; manages goals, prospecting, CRM records, customer concerns, presentations, and performance reporting. Requires bilingual communication, community outreach, and availability for nights and weekends. The role offers commission, overrides, bonuses, and benefits, with no relocation provided.

Independent Sales Representative responsible for driving commission-based pre-need sales in the local market. Duties include community engagement, appointment setting, presentations, prospecting, contract completion using Navigator, sales tracking, follow-up in Velocify, and customer service. The role requires direct sales and presentation experience, strong communication and relationship-building skills, independent work capability, consultative selling expertise, reliable transportation, a valid driver’s license, and a satisfactory driving record.

Generates pre-need sales for cemetery properties, merchandise, services, and funeral or cremation plans. Builds community relationships, conducts presentations and facility tours, prospects through calls, events, mailers, and other channels, schedules appointments, tracks sales activity in a CRM, processes contracts, answers inquiries, and provides customer guidance on end-of-life planning and related benefits.

Generates pre-need cemetery, merchandise, service, funeral, and cremation plan sales. Builds community relationships, prospects through calls, events, mail, and outreach, conducts presentations and park tours, schedules appointments, manages CRM follow-up, processes contracts, and provides customer guidance on end-of-life planning and related benefits.