Jobs at NorthStar Memorial Group

Lead and coach a sales team for Smart Cremation to deliver compassionate, compliant pre-need cremation sales. Drive training, CRM usage, lead generation, community marketing, performance reviews, and process improvements to meet sales targets and customer satisfaction.

Maintain cemetery, mausoleum, and funeral home grounds and facilities: mowing, trimming, sod laying, debris removal, pond/fountain cleaning, hand digging, interments, minor repairs, and facility cleaning. Perform equipment and vehicle cleaning and assist with casket handling.

Build community relationships and educate families on pre-need cemetery and funeral planning. Schedule and conduct seminars, set appointments, present personalized plans, provide park tours, manage CRM activity and paperwork, track metrics, and stay current on veteran and Social Security benefits. Deliver professional, compassionate service and participate in ongoing training.

Build community relationships and educate families about cemetery and funeral preplanning. Schedule and conduct seminars, set appointments, present personalized pre-need options, provide park tours, prospect daily, track activity in CRM, maintain paperwork, stay current on benefits/regulations, and deliver compassionate, service-driven support while meeting appointment and performance targets.

Provide compassionate support and guidance to bereaved families; coordinate and conduct funeral and memorial services; ensure compliance with all applicable municipal, state, and federal funeral service regulations.

Provide administrative and customer-service support for funeral services: assist funeral directors, prepare memorial areas, maintain relationships with families, handle inquiries, and return flowers/memorabilia.

Guide and lead funeral and memorial services; plan and coordinate logistics with vendors and cemeteries; prepare legal documents; drive funeral vehicles and deliver items; provide on-call evening coverage; maintain client records and perform administrative tasks while ensuring regulatory compliance and compassionate family support.

Provide administrative and customer-service support for funeral services: assist funeral directors, prepare memorial areas, coordinate return of flowers/memorabilia, and professionally handle family inquiries while maintaining reverence for the deceased.

Provide compassionate guidance and direction for families, manage visitations/funerals/graveside services, perform embalming and preparation of the deceased following OSHA standards, and complete accurate service and cremation documentation.

Provide compassionate support and guidance to bereaved families; coordinate and conduct funeral services and final memorialization; ensure compliance with federal, state, and local funeral service regulations and licensing.

Greet visitors, answer and route phone calls, assist customers, manage mail and courier scheduling, and provide location and service information while supporting administrative operations.

Serve families by building community relationships, educating on pre-need cemetery and funeral options, scheduling and conducting seminars, setting appointments, giving park tours, tracking CRM activity, and managing contract paperwork while delivering compassionate, service-oriented preplanning guidance.

Provide compassionate guidance and direction for visitations, funerals, and graveside services; perform embalming, disinfecting, dressing, and casketing to OSHA standards; complete accurate service and cremation documentation while maintaining reverence and respect for the deceased and their families.

Assist licensed embalmers and funeral directors in embalming, disinfecting, dressing, casketing, transporting, and preparing the deceased. Maintain sterile, compliant work areas, complete service documentation, and participate in training and professional development.

Maintain cemetery, mausoleum, and funeral home grounds and facilities: groundskeeping (mowing, trimming, sod, debris removal), locate and dig graves, install memorials, perform interments/entombments/inurnments, facility cleaning, minor repairs, and vehicle/equipment cleaning.

Provide front- and back-of-house support for funeral services, assisting funeral directors, preparing memorial areas, handling crematory tasks, answering family inquiries, returning flowers/memorabilia, and performing after-hours decedent pickups as needed.

Provide compassionate funeral and embalming support under guidance: assist with removals, preparation, dressing, casketing, embalming, ceremonies, and maintain regulatory and OSHA-compliant custody and processes.

Lead end-to-end weekly and biweekly payroll for a 95+ location, multi-state organization. Manage payroll and commission teams, ensure compliance and data integrity, administer ADP configuration and integrations, handle audits, reconciliations, GL entries, W-2s, support leaders, drive process improvements and system upgrades.

Maintain cemetery, mausoleum, and funeral home grounds and facilities: mowing, trimming, sod laying, debris removal, pond/fountain cleaning, hand digging/trenching, minor facility repairs/cleaning, assist with interments and memorial installations.

Maintain cemetery, mausoleum, and funeral home grounds and facilities: mowing, trimming, sod work, debris removal, pond/fountain cleaning, hand digging/trenching, grave locating and interments, minor repairs, facility cleaning, and vehicle upkeep. Role assignments vary by demonstrated competence across groundskeeping, interment/memorialization, and facilities maintenance.