Teams at NorthStar Memorial Group

Provide administrative and customer-facing support for funeral services: collaborate with funeral directors, prepare memorial areas, handle family relationships and inquiries, return flowers/memorabilia, and maintain reverence and professionalism throughout services.

Provide on-site administrative and customer support for funeral services: collaborate with funeral directors, prepare memorial areas, manage family relationships, handle inquiries, and ensure respectful care of the deceased and family belongings.

Build community relationships and educate families on pre-need cemetery and funeral planning. Conduct seminars, set appointments, provide tours, manage CRM activity, complete contract paperwork, and track performance while staying current on benefits and regulations.