Teams at NorthStar Memorial Group

Assist funeral directors with on-site services and arrangement conferences, prepare memorial areas, maintain facility appearance, return flowers and memorabilia, and answer family inquiries compassionately. Build respectful relationships with client families, handle difficult situations professionally, and uphold reverence for the deceased throughout funeral events.

Build community relationships and educate families about cemetery and funeral preplanning options. Conduct seminars, consultations, park tours, and product presentations; prospect through outreach, events, leads, and referrals; schedule qualified appointments; maintain CRM activity and contract documentation; and provide knowledgeable, compassionate service while meeting performance goals.

Performs embalming, disinfecting, dressing, preparation, and casketing of the deceased under the guidance of a Funeral Director or licensed embalmer. Maintains a sterile, safe, and compliant work environment; completes service documentation; and participates in professional development. Requires enrollment in or recent completion of an accredited mortuary program, strong communication skills, professionalism in sensitive situations, and knowledge of funeral-industry regulations.