Jobs at NorthShore University HealthSystem

Provides financial planning, budgeting, variance analysis, productivity tracking, reporting, and operational improvement support across a healthcare system. Partners with clinical and operational leaders on budgets, capital investments, financial models, physician compensation, dashboards, and ad hoc analysis. Maintains financial systems, supports monthly close and long-range planning, prepares management presentations, and recommends actions to improve profitability and performance.

Provides advanced administrative support to hospital executives and senior management by managing schedules, communications, meetings, documents, reports, records, invoices, supplies, and confidential information. Supports strategic initiatives, data analysis, office operations, and administrative staff training. Requires three years of administrative experience, preferably in healthcare, with a bachelor's degree preferred.

Leads medium to large healthcare IT infrastructure and technology projects across their full lifecycle. Responsibilities include planning, budgeting, risk and issue management, stakeholder communication, vendor coordination, governance reporting, workflow redesign, change management, go-live planning, and post-project evaluation. Projects may involve device refreshes, server and network upgrades, cybersecurity remediation, telecom implementations, system integrations, and clinical device deployments.

Maintains medical supply inventory across hospital units and care locations by counting stock, picking and delivering orders, replenishing PAR locations, rotating supplies, checking expirations, and maintaining organized stockrooms. Builds relationships with clinical staff, communicates supply disruptions, records inventory data using handheld technology and ERP systems, supports process improvements, and follows infection control and regulatory standards.

Administers and interprets HR policies, investigates employee complaints, reviews corrective actions and employment decisions, and supports complex employee relations matters. Advises managers on employment law, wage and hour compliance, leave policies, harassment, and labor issues. Prepares investigation reports and agency hearing materials, supports legal counsel, delivers management training, and promotes consistent policy application across healthcare entities.

Supports the organization’s Data Loss Prevention program across email, cloud, and endpoint environments. Administers and tunes DLP technologies, investigates alerts, coordinates incident response, develops policies and workflows, creates metrics, and implements automation. The role also supports broader cyber operations, security incident response, compliance activities, security technology administration, and cybersecurity projects. Requires participation in a 24/7 on-call rotation and collaboration with technical, clinical, business, and managed security service partners.

Manages post-award sponsored research administration, including award setup, financial reporting, invoicing, expenditure monitoring, subrecipient oversight, compliance, audits, and closeout. Supervises post-award staff, establishes procedures and service standards, resolves complex award issues, supports audit readiness, trains investigators and administrators, and partners with finance, compliance, and research teams to improve grant financial processes.

Directs clinical engineering operations across nine hospitals, overseeing biomedical engineering, imaging maintenance, equipment uptime, preventive maintenance, service providers, complex projects, budgets, compliance, and performance reporting. Leads site-based engineering leadership, contractor management, equipment lifecycle planning, resource development, competency standards, and continuous improvement while partnering with clinical and executive stakeholders to ensure safe and reliable medical-device service.

Maintains medical supply inventory across hospital departments and care locations by counting stock, replenishing PAR locations, picking and delivering orders, rotating supplies, and checking expiration dates. Builds relationships with clinical staff, communicates product disruptions, records inventory data using Endeavor technology, and supports process improvement, regulatory readiness, infection control, and supply management standards.

Manages medical supply inventory for hospital departments, including counting stock, fulfilling orders, organizing just-in-time deliveries, managing consignment, checking expirations, and replenishing supplies. Collaborates with procurement, clinical staff, and supply chain leadership to address disruptions, identify substitutes, and forecast demand. Maintains organized stockrooms, enters data into ERP systems, supports process improvement and regulatory readiness, and follows infection control and Joint Commission standards.

Administer enterprise identity lifecycle, governance, access provisioning, RBAC, PAM, and Microsoft Entra environments. Resolve Tier 2/3 IAM incidents, support IGA implementations, automate provisioning with PowerShell and Python, configure SSO, and secure privileged access. The role collaborates with stakeholders, designs access certifications and role architecture, leads small-to-medium identity projects, documents procedures, mentors junior analysts, and participates in an on-call rotation.

Manages healthcare supply categories, contracts, vendor relationships, sourcing strategies, negotiations, and value analysis initiatives. Oversees contract lifecycles, RFPs, spend forecasting, savings tracking, compliance, and cross-functional collaboration with clinical, legal, IT, executive, and supply chain stakeholders. The role drives cost efficiency, product standardization, process improvement, and resource optimization while maintaining patient care quality.

Manages public relations and communications supporting healthcare service lines, patient engagement, and organizational growth. Serves as a media spokesperson, develops content for PR channels, monitors news and trends, captures stories, supports PR measurement and reporting, and contributes to patient communications, events, and crisis communications. The role requires strong media relations, storytelling, cross-functional collaboration, judgment, and travel between healthcare sites.

Maintains medical supply inventory across hospital units and care locations by counting stock, picking, packing, delivering, replenishing, and checking expiration dates. Builds relationships with clinical staff, communicates product disruptions, records inventory data using handhelds and the Endeavor ERP system, and supports process improvement, regulatory readiness, cleanliness, infection control, and supply management standards.

Leads government relations and advocacy for a healthcare system across local, state, and federal levels. Develops legislative agendas, monitors policy changes, lobbies elected officials, manages public-sector and community relationships, prepares executives for advocacy meetings, and ensures lobbying compliance. Coordinates with internal teams on community impact, health equity, communications, and facility-related issues. Represents the organization at civic events and supports leadership training and stakeholder engagement.

Processes hospital purchase requests and requisitions, ensures compliance with purchasing policies and contracts, coordinates product returns and credits, resolves pricing issues with accounts payable and vendors, updates purchasing systems, supports template reviews, identifies cost-saving opportunities, and ensures products reach end users.

Supports healthcare government relations and advocacy strategy by monitoring legislation, analyzing policy impacts, coordinating advocacy initiatives, preparing executive briefings and communications, managing legislative tracking systems, and engaging policymakers, agencies, associations, and community partners. The role independently manages complex initiatives, supports legislative events and hearings, and advises organizational leaders on healthcare policy and regulatory developments.

Leads enterprise Unified Communications and Contact Center teams in a 24/7 healthcare environment. Oversees voice, collaboration, PBX, Microsoft Teams, CCaaS, paging, cellular, and fax platforms; manages lifecycle roadmaps, vendors, budgets, security, compliance, resiliency, and major incidents. Drives contact center modernization, cloud migration, automation, and responsible AI adoption while coordinating with clinical, business, network, security, and technology stakeholders. Establishes operational metrics, service standards, disaster recovery, and sustainable engineering coverage.

Maintains medical supply inventory across hospital units and care locations by counting stock, picking and delivering supplies, replenishing PAR locations, rotating inventory, and checking expiration dates. Builds relationships with clinical staff, communicates product disruptions, enters accurate inventory data, follows infection-control and regulatory standards, and participates in process improvements. The role requires physical handling of supplies and may involve rotating weekends and holidays.

Develop and maintain ServiceNow applications, workflows, scripts, integrations, reports, dashboards, and platform enhancements. Support ITSM and ITOM operations, incident and request triage, access provisioning, testing, asset management modules, and change governance through CAB participation. Collaborate with stakeholders and process owners, provide platform guidance and training, and identify automation and continuous-improvement opportunities. The role requires ServiceNow development, administration, integration, CMDB, Discovery, Service Mapping, and CSDM experience.