Teams at NorthShore University HealthSystem

Generates revenue by promoting and selling memberships, programs, and services. Conducts needs-based facility tours, follows up with prospects, closes memberships, manages member accounts, processes payments and paperwork, supports retention, resolves concerns, and develops member and staff referrals.

Coordinates inpatient nursing unit operations during night shifts, including patient care oversight, staffing assignments, admissions and transfers, discharge flow, staff delegation, crisis response, and communication with physicians and hospital departments. Serves as a clinical resource, supports orientation and evaluations, participates in rapid response and stroke protocols, and helps improve patient throughput and safety.

Provides direct patient support under RN direction, including answering call lights, rounding, transfers, ambulation, meal setup, hygiene assistance, transportation, safety observation, room tidiness, infection control, equipment disinfection, and delivering supplies.