Jobs at Northpoint Recovery Holdings, LLC

Provides broad HR support across the employee lifecycle, including onboarding, employee relations, leave administration, benefits, compensation, compliance, HRIS, records, reporting, and employee engagement. Partners with leaders on workforce issues, delivers training and communications, maintains accurate employee data, supports HR projects, and drives process improvements across growing, multi-site healthcare operations.

Conduct utilization reviews across behavioral healthcare treatment, evaluating admissions, continued stays, discharges, and appeals for medical necessity and cost-effective care. Coordinate clinical reviews with third-party payers and multidisciplinary teams, document decisions, monitor length-of-stay and utilization variances, identify barriers to discharge, and prepare appeals. The role requires licensed behavioral health expertise, clinical judgment, knowledge of ASAM dimensions, medical terminology, confidentiality, and effective communication.

Supervise outpatient clinical services and provide direct counseling, assessments, group therapy, and chart review. Provide clinical supervision, trainings, QA/compliance, coordination with treatment teams and community providers, and ensure documentation and licensure standards are met.

Supports Revenue Cycle Management systems and workflows through testing, data validation, documentation, troubleshooting, reporting, UAT, and implementation activities. The role assists with system configuration requests, process improvement, issue tracking, user guides, training materials, audits, and communication with technical and non-technical stakeholders. It requires attention to detail, analytical ability, Microsoft Office proficiency, confidentiality, and willingness to learn healthcare systems and revenue cycle processes.

Provides front-desk reception and administrative support for an inpatient and outpatient behavioral healthcare facility. Responsibilities include coordinating schedules, completing intake documentation, tracking patient information, supporting telehealth, scheduling appointments, managing inventory and vendors, coordinating safety and compliance activities, maintaining confidentiality, and training reception staff. The role also assists with patient arrivals, transportation, communications, facility organization, and day-to-day office operations.

Drive outbound marketing and revenue by developing territory business plans, servicing and building referral sources, executing presentations and trade shows, using CRM for forecasting and KPIs, collaborating with admissions, billing, marketing and clinical teams, and maintaining confidentiality and HIPAA compliance.