Jobs at Nordic Knots AB

Provides interior design advice and customer support through email, chat, and phone. Manages orders, returns, refunds, inventory updates, email lists, and customer communications using Zendesk. Supports e-commerce operations, satisfaction follow-ups, process improvements, and related projects while working weekends.

Represent Nordic Knots at Harvey Nichols Knightsbridge, driving sales and exceptional client experiences for rugs and home textiles. Maintain showroom presentation, manage sample inventory and logistics, handle client follow-ups and quotations, use store systems, meet sales targets and KPIs, and liaise with Harvey Nichols staff to ensure smooth concession operations.

Lead the company’s global legal function, advising executives on commercial, corporate, retail, supply chain, international expansion, compliance, privacy, intellectual property, and brand protection matters. Draft and negotiate major agreements, including leases, distribution, manufacturing, sourcing, logistics, and marketing contracts. Build scalable legal processes, manage external counsel, and support US and international growth with practical, business-focused advice.

Senior operations leader responsible for building and executing a global production, supply chain, and systems strategy. Drive manufacturing setups, ERP and systems upgrades, KPI frameworks, process automation, cross-functional execution with Finance/Commercial/Product/Tech, and develop a high-performing operations team to support rapid multi-category scale.

Lead and own the end-to-end digital content production pipeline for product photography, e-commerce video, and digital assets. Manage workflow from briefs to final delivery, oversee retouching and DAM governance, build production models and vendor relationships, set budgets, hire and lead producers, and collaborate with e-commerce and creative teams to ensure consistent, scalable asset delivery.

Lead and grow the design function for rugs, textiles and select home categories. Own the end-to-end design process from research and concept to production-ready handover, ensure technical quality (CAD, specs, renderings), align design with commercial and production constraints, and collaborate cross-functionally to deliver cohesive collections that support brand and business goals.

Represent Nordic Knots at Le Bon Marché, drive luxury rug and home-textile sales, deliver elevated client service, maintain showroom presentation, manage samples and client administration, collaborate with store management, and meet sales KPIs.

The US PRO & B2B Coordinator will manage B2B relationships, support sales operations, onboard new clients, and assist with marketing efforts.

The Sales Manager will drive trade sales of premium interior design brands in France, collaborating with teams across multiple countries to build brand presence and community. Responsibilities include strategic planning, team mentorship, and enhancing customer experience.

Own day-to-day execution of supply planning: place and monitor POs, manage replenishment and release schedules, perform weekly sell-through analysis, protect DTC inventory while fulfilling wholesale and retail, allocate stock across channels, and support ad-hoc inventory and fulfillment reporting.

The Digital Marketing Specialist will plan and execute digital campaigns, optimize performance, manage budgets, and collaborate with teams to enhance customer acquisition and revenue growth while ensuring effective media strategies and data analysis.

The Regional Director will lead commercial expansion and manage retail operations for Nordic Knots' Los Angeles flagship store. Responsibilities include P&L management, driving trade sales, relationship building with designers and clients, and strategic regional growth.

Manage end-to-end production for small shoots and support larger campaigns: pre-production planning, on-set coordination, logistics (product, props, travel), talent and supplier booking, expense and admin reconciliation, and post-production handoff and asset delivery.