Teams at Nordic Knots AB

Provides interior design advice and customer support through email, chat, and phone. Manages orders, returns, refunds, inventory updates, email lists, and customer communications using Zendesk. Supports e-commerce operations, satisfaction follow-ups, process improvements, and related projects while working weekends.

Represent Nordic Knots at Harvey Nichols Knightsbridge, driving sales and exceptional client experiences for rugs and home textiles. Maintain showroom presentation, manage sample inventory and logistics, handle client follow-ups and quotations, use store systems, meet sales targets and KPIs, and liaise with Harvey Nichols staff to ensure smooth concession operations.

Lead the company’s global legal function, advising executives on commercial, corporate, retail, supply chain, international expansion, compliance, privacy, intellectual property, and brand protection matters. Draft and negotiate major agreements, including leases, distribution, manufacturing, sourcing, logistics, and marketing contracts. Build scalable legal processes, manage external counsel, and support US and international growth with practical, business-focused advice.