Jobs at Nivoda

As a Sales Development Representative, you'll proactively identify and engage prospective jewelry businesses, qualify leads through calls and emails, and collaborate with the Account Executive team to drive sales growth.

Own and rebuild the end-to-end NetSuite integration: diagnose, fix, design, build, deploy, monitor, and maintain automated financial data flows. Collaborate with Finance to translate requirements, implement testing/alerting, and work within Node.js, AWS, Docker, Kubernetes, and CI/CD pipelines to ensure reliable financial data movement.

Lead a cross-functional growth squad to improve acquisition, conversion, and early retention. Run experiments, prioritize data-driven roadmap, embed AI where valuable, build dashboards, and collaborate with Sales, CS, and Marketing to drive measurable growth.

Operate and maintain photography equipment (Gem Lightbox), follow SOPs, keep accurate records, ensure efficient machine operations and assist with extended-hour workflows.

Manage and track inbound international shipments to India and ROW, coordinate with freight forwarders, customs brokers, and global offices, handle import documentation and customs clearance, resolve delays, monitor return shipments, and identify process improvements to enhance logistics efficiency.

Operate and maintain gemstone photography equipment (Gem Lightbox), follow SOPs, maintain records, ensure efficient machine operations and upkeep, and work flexible/extended hours as needed.

Monitor platform for goods ready for collection, coordinate pickups with suppliers and logistics team, verify and record received items, update system statuses, support QC, barcoding, and shipment preparation, and help improve operational efficiency.

The FP&A Associate role involves financial modeling, growth analytics, core reporting, forecasting, decision support, and AI-native process improvement within a fast-growing B2B fintech platform.

The Media Operations Coordinator will manage supplier coordination for media operations, ensuring timely availability and tracking of stones while maintaining operational targets and compliance.

Manage inbound and outbound shipments, coordinate with suppliers across Mumbai and Surat, own end-to-end fulfilment (QC to dispatch & returns), maintain and reconcile inventory of diamonds and gemstones, handle exceptions and damaged goods, generate operational reports, create and improve SOPs, and contribute to BRDs and process improvement initiatives.

Lead the FinTech Engineering team's lending division, architecting credit decision platforms and mentoring developers while collaborating with stakeholders.

The Jewellery Operations Executive will manage end-to-end order execution, from quoting to delivery, ensuring efficient coordination with manufacturers and customers while identifying process improvements.

Manage incoming and outgoing diamond and jewellery shipments, perform quality control checks, create and track shipments, liaise with carriers and suppliers, process returns, assist customer support, and support daily office operations to ensure timely, secure movement and high quality standards.

Create and modify production-ready jewelry CAD models for export clients, manage rapid client-driven revisions, ensure finishing, structure, stone-setting standards, metal weight, durability and manufacturability, track work in Excel, meet deadlines, and handle multiple projects with high accuracy.

The role involves quality controlling diamonds and gemstones, managing shipments, handling customer queries, and supporting office operations.

The Operations Associate role involves managing day-to-day operations of photography machines, maintaining records, ensuring efficient machine operations, and following SOPs while maintaining attention to detail.

Own end-to-end growth features across the stack (TypeScript/Node.js backend, React frontend) to drive acquisition, conversion, retention and monetisation. Design architecture, run A/B experiments, instrument metrics, use AI-assisted tools in engineering workflows, mentor juniors, and iterate rapidly with PMs and designers.

Lead end-to-end product design for Growth surfaces: run experiments to improve acquisition, conversion, retention and monetisation; design lifecycle and referral flows; maintain the design system; run lightweight user research and A/B tests; collaborate closely with PMs and engineers; mentor junior designers and apply AI-assisted design tools.