Jobs at Nissan of Lithia Springs

Leads automotive dealership sales operations by training and motivating sales staff, developing sales strategies, maximizing deal profitability, ensuring accurate paperwork, and delivering strong customer experiences. The role requires automotive sales management or proven sales experience, leadership, dealership operations knowledge, flexible weekend availability, and a high school diploma or GED.

Manages dealership customer loyalty and experience programs, serving as the primary customer advocate. Monitors surveys, reputation tools, and customer data; leads cross-functional process improvement meetings; identifies service opportunities; coordinates corrective action plans; and communicates progress to dealership leadership and regional teams. The role requires strong customer service or sales experience, automotive dealership familiarity, computer literacy, organization, and problem-solving skills.

Perform fast, general express vehicle maintenance (oil/filter changes, tire mounting/balancing, fluid services), safety inspections, minor maintenance, and create repair estimates. Stay current with factory/ASE training, use shop computer systems, work efficiently in a team, attend ongoing training, and meet physical demands (lifting, standing).

Handle inbound/outbound calls using scripts to schedule, confirm, reschedule, and follow up on sales and service appointments. Log customer comments, update the database, generate timeline-based emails, respond to web leads, coordinate with departments, and meet monthly goals.

Work directly with customers to identify vehicle preferences, guide them through the buying process, perform product presentations and demonstrations, maintain follow-up and customer satisfaction, assist with inventory, and address customer concerns to ensure a premium retail experience.

Perform quick express vehicle maintenance including oil/filter changes, tire mounting/balancing, fluid flushes, safety inspections, and minor services. Build estimates, stay current with factory training, attend courses, work efficiently in a fast-paced team environment, and use computer systems for service tasks.

Work directly with customers to identify vehicle preferences, guide them through the sales process, perform product demonstrations, maintain follow-up task lists, assist with inventory, address customer concerns, and provide a high-quality buying experience.

Handle inbound and outbound customer calls using scripts to schedule, confirm, reschedule, and follow up on sales and service appointments. Log customer interactions, update the database, send automated follow-up emails, coordinate with sales/service departments, and meet monthly appointment and follow-up goals. Provide responsive support to internet leads and assist with related tasks as assigned.

Perform express vehicle maintenance including oil/filter changes, tire mounting and balancing, fluid services, safety inspections, and minor repairs. Build estimates, stay current with factory training, attend ongoing training, and work efficiently in a fast-paced team environment.

Handle inbound/outbound calls and internet leads using scripts to schedule, confirm, reschedule, and follow up on sales and service appointments. Log customer details, update database, notify departments, generate follow-up emails, and meet monthly goals while supporting Sales and Service teams.