Jobs at Nintex

Manages a complex public-sector customer portfolio by driving onboarding, product adoption, value realization, retention, renewals, and expansion. Uses usage telemetry and customer health insights to identify risks and opportunities, develops success plans, leads executive engagement and escalations, and supports modernization initiatives. Partners cross-functionally, advocates for customers, and mentors other Customer Success Managers while contributing to scalable playbooks and success frameworks.

Manage customer success from onboarding through renewal and expansion. Build success plans, drive product adoption, track customer health and usage, deliver training, resolve blockers, gather feedback, and support retention and growth. Develop trusted relationships with customer stakeholders, identify churn risks and expansion opportunities, provide value and ROI insights, and collaborate cross-functionally on modernization, renewals, and customer outcomes.

Qualify inbound opportunities, conduct outbound prospecting, generate appointments, and build relationships with current and prospective customers. Manage leads and documentation in Salesforce, communicate Nintex’s value proposition, support product trials, identify customer needs, and recommend solutions. Collaborate with sales representatives and account managers to advance qualified opportunities through the sales funnel.

Owns the go-to-market technology stack and drives adoption across Sales, Marketing, Customer Success, Channel, and Professional Services. Responsibilities include Salesforce and GTM platform administration, workflow integration, AI-driven automation, revenue operations enablement, systems governance, process optimization, and cross-functional technical leadership. The role improves pipeline velocity, forecasting, retention, expansion, operational efficiency, and user productivity through scalable systems and enablement.

Build and operate cloud infrastructure, CI/CD pipelines, developer tooling, and self-service platform capabilities. Deploy infrastructure through automation, troubleshoot production issues, improve reliability and security, participate in incident management and on-call rotations, and contribute to architecture, post-mortems, process improvements, and platform best practices. Collaborate cross-functionally and begin mentoring associate engineers.

Own technical strategy and architecture for platform infrastructure, ensuring scalability, reliability, maintainability, and business alignment. Lead cross-team technical direction, define engineering standards and roadmaps, implement platform components, and participate in on-call incident response. Build golden paths, service templates, and self-service capabilities to improve developer productivity. Mentor engineers, influence engineering strategy, guide technical reviews, and maintain hands-on contributions through coding, system design, and complex problem-solving.

The Senior Customer Success Manager drives product adoption and retention for a complex customer portfolio, managing relationships, onboarding, and growth strategies while ensuring value realization and proactive risk management.

The Business Development Representative will qualify opportunities from inquiries, perform outbound sales, manage leads in Salesforce, and evangelize Nintex products to generate sales.

Acquire new logos and drive revenue by managing complex mid-market and enterprise SaaS sales cycles. Build C-level relationships, conduct discovery and high-level demos, negotiate and close deals, maintain a robust pipeline, collaborate with sales engineers and partners, and provide market feedback to product and marketing teams.

Own end-to-end payroll operations for U.S. and Canada, oversee global payroll processes and accounting, ensure statutory compliance, manage payroll controls and audits (including 401(k)), partner with HR and finance, handle payroll inquiries, prepare journal entries and reconciliations, and drive process improvements and vendor performance.

Own end-to-end payroll for U.S. and Canada, oversee global payroll accounting and compliance, manage payroll controls and audits, partner with HR/Finance, and drive process improvements and vendor management.

Own end-to-end payroll operations for U.S. and Canada and oversee global payroll processes with regional teams and external providers. Ensure payroll accuracy, compliance, payroll accounting (journals, accruals, reconciliations), statutory reporting, controls, audit coordination (including 401(k)), and continuous process improvement to streamline systems and vendor performance.