Jobs at Nexthop AI

The Software Engineer will participate in software engineering tasks, collaborate on core systems, and support customer development projects in a startup environment.

Manage global accounts payable and general ledger activities, including invoice processing, payments, journal entries, reconciliations, tax compliance, intercompany transactions, employee expenses, and month-end close. The role supports audits, SOX controls, financial reporting, vendor management, and process improvements across multiple entities, currencies, and time zones.

Own product costing, inventory accounting, manufacturing overhead, reserves, variance analysis, month-end close, controls, and audit support for contract manufacturing operations. Manage consigned inventory reconciliations, physical counts, budgeting, forecasting, ERP costing functionality, and reporting. Partner with Operations, Supply Chain, and contract manufacturers while leading cost accounting activities and managing people.

Lead core accounting operations, including procure-to-pay, accounts payable, vendor reconciliation, month-end close, general ledger integrity, internal controls, audit schedules, and tax filing support. The role coordinates accounting staff, improves workflows, supports SOX readiness, and drives automation across NetSuite, Zip, FloQast, Excel, and AI tools while partnering with cross-functional teams and the Assistant Controller.

Provides technical support for complex customer environments, troubleshooting networking and infrastructure issues across hardware, software, cloud, and data center systems. Responsibilities include customer communication, case prioritization, documenting resolutions, meeting SLAs, tracking support metrics, collaborating with engineering teams, and participating in a 24/7 on-call rotation.

Supports onboarding, recruiting coordination, candidate sourcing, campus recruiting, employee and candidate records, People team administration, employee inquiries, offboarding, and engagement programs. The role maintains HRIS and recruiting systems, coordinates interviews and events, safeguards confidential information, and improves recurring workflows using AI tools. It collaborates with People, Recruiting, IT, Finance, and hiring managers in a fast-growing technology startup.

Designs and delivers electro-mechanical chassis, line cards, networking systems, cable harnesses, connectors, and cooling solutions for AI infrastructure, telecom, and data center environments. Responsibilities include CAD modeling, tolerance analysis, drawings, BOMs, PCB constraints, prototyping, compliance with EIA, ETSI, OCP, and NEBS standards, supplier collaboration, and cross-functional technical problem-solving.

Owns digital verification environments and test suites for FPGA and ASIC subsystems. Responsibilities include building reusable testbenches, developing reference models, writing directed and constrained-random tests, driving functional and code coverage closure, creating SVA assertions, debugging simulations and waveforms, maintaining automated regressions, and supporting FPGA board bring-up and hardware/software co-validation. The role partners with RTL, firmware, and software engineers through design milestones and tape-out or release sign-off.

Join Nexthop AI as an Associate Customer Engineer to design and optimize network architectures, support customer trials, and collaborate with hyperscaler teams in Mandarin and English.

Test products and solutions across platform, functional, feature, solution, and regression testing. Build and maintain automated tests and testbeds, qualify software releases, track quality metrics, and troubleshoot complex hardware and software networking issues. Collaborate with engineering and customer-facing teams on proof-of-concept testing, reproduce faults, and improve test scripts to prevent recurring defects.

Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.

Designs and owns large-scale network test automation frameworks, CI/CD pipelines, configuration workflows, and end-to-end testing for physical and container-based environments. Automates network feature, platform, traffic, performance, and regression testing across multiple network operating systems. Establishes automation standards, metrics, and reliable test practices while collaborating with software and hardware teams and mentoring engineers in Python, networking, and DevOps.

Provide technical support for complex customer networking environments, troubleshoot and resolve issues, communicate with customers and internal teams, manage support cases and SLAs, develop product expertise, report metrics, and participate in a 24/7 on-call rotation. Collaborate with hardware and software engineering teams on workarounds and permanent resolutions for AI infrastructure deployments.

Designs and operates data pipelines, enterprise data warehouse models, AI-powered applications, business-system integrations, APIs, automations, and monitoring. Builds NetSuite SuiteScript and Arena PLM customizations, ensures data integrity and resilience, troubleshoots production issues, and maintains testing and technical documentation. Partners with Finance, Operations, and other stakeholders to translate business requirements into reliable software solutions.

Own signal integrity for high-speed switch platforms from feasibility through production, including channel architecture, loss budgets, stackup and material strategy, simulation sign-off, compliance analysis, lab correlation, and EVT/DVT debug. Lead 224G PAM4 interconnect design, vendor collaboration, measurement correlation, automation, design-rule development, and methodology improvements. Mentor junior engineers and support hiring while resolving complex PCB, connector, via, package, and ASIC SerDes channel issues.

Design, implement, test, and peer-review software while collaborating on core AI infrastructure systems. Support customers through scoping, proofs of concept, trials, production deployments, and escalations. Contribute to startup culture, project ownership, and process improvement while solving complex computer systems problems.

Provide technical support for complex customer networking and AI infrastructure environments. Diagnose and resolve issues, communicate with customers and engineering teams, document and prioritize cases, deliver workarounds within SLAs, track support metrics, and participate in a 24/7 on-call rotation.

Lead NPI for optics and cables, defining optical integrity, cleaning/inspection, qualification, and factory processes. Audit and qualify vendors, establish IQC and reliability tests, and transition assemblies to high-volume manufacturing while scouting next-gen interconnect technologies.

The Marketing Manager at Nexthop AI will lead campaigns, manage content and social media, execute events, and measure performance to drive awareness and demand.

As a Platform Product Manager, drive the platform roadmap, enhance customer experiences, collaborate with teams, and lead product strategies through effective execution and market analysis.