Jobs at Nexthop AI

The Proof of Concept Engineer is responsible for executing technical proofs of concept for new products, collaborating across teams, and ensuring customer success in complex network environments.

The Process Engineer will oversee manufacturing processes for high-speed network switches and AI servers, ensuring product quality through hands-on expertise in SMT, mechanical assembly, and quality control, while collaborating with cross-functional teams.

The Accountant manages the full-cycle monthly and quarterly close process, oversees daily operations, ensures compliance, and identifies process improvements.

Lead design and build agentic AI workflows and copilots using LLMs, tools, and real-time data. Implement human-in-the-loop flows with approvals, guardrails, observability, and reliability; integrate APIs, databases, event streams, telemetry, and monitoring; partner with infrastructure, product, and business teams to deliver production features.

The Software Engineer will design and implement software solutions, optimize systems, support customer development, and contribute to company culture within a collaborative startup environment.

Responsible for testing products and solutions, including manual testing and test automation. Collaborate with various engineering teams to enhance quality and debug network issues.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Develop platform driver code, perform diagnostics testing, collaborate with hardware engineers, and support system deployment in AI datacenters.

The Software Engineer will participate in software engineering tasks, collaborate on core systems, and support customer development projects in a startup environment.

Responsible for testing and validating high-speed optical modules for AI networking environments, including lab setup and automated workflows using Python.

The role involves product testing across various methods, enhancing test automation, designing testbeds, and collaborating with engineering teams to ensure quality metrics are met.

As a Software Engineer, you will design, implement, and optimize software solutions, collaborate with teams, and support various stages of development while shaping company culture.

Design, implement, test, and review software across the stack to build and optimize AI infrastructure. Collaborate with engineers, support customers through scoping, proofs-of-concept, trials, and production escalation, and help shape company culture and processes in a fast-paced startup.

Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.

Develop and run user-space platform drivers and diagnostics, read kernel driver code, lead design reviews, collaborate with hardware engineers on stress tests, enable systems from bring-up to AI datacenter deployment, and support manufacturing/EMI/Safety/MDVT/packaging diagnostics. Travel to manufacturing sites in Asia and Santa Clara for hardware bring-up; contribute to shaping startup culture.

Manage regulatory compliance and safety for products, oversee testing and certifications, and ensure adherence to international standards.

The Marketing Manager at Nexthop AI will lead campaigns, manage content and social media, execute events, and measure performance to drive awareness and demand.

As a Hardware Design Engineer, you will design systems for networking, develop high-speed circuit boards, and collaborate with various teams to meet modern data center needs.

Join Nexthop AI as an Associate Customer Engineer to design and optimize network architectures, support customer trials, and collaborate with hyperscaler teams in Mandarin and English.

Manage IT systems including cloud and on-prem solutions, provide Level 1 & 2 support, ensure IT security, lead projects, and maintain operational excellence.