NexHealth
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Lead and develop a team of technical support engineers, drive efficiency, engage with cross-functional teams, and tackle complex problems in a fast-paced healthcare tech company.
Represent the NexHealth brand to SMB dental/medical practices through cold-calling, schedule demos for the Account Executive team, maintain database hygiene, and provide feedback to leadership on process and department needs.
Join the Inbound Customer Support team at NexHealth to handle phone calls and emails from customers, troubleshoot technical issues, provide product training, and drive product adoption. Opportunity for growth into technical support and account management roles at a high-growth startup.
Manage and develop an AE Upsell sales team, build processes to monitor accounts and identify upsell opportunities, partner with CS leadership to mitigate churn risks, track account activity, analyze data, and work with XFN teams to develop campaigns and offers.
Design high-quality and user-friendly experiences for API customers and internal teams at NexHealth. Partner with product management and engineering to oversee user experience from conception to launch. Bring 5+ years of product design experience and strong communication skills.
Lead the Mid-Market / Enterprise go-to-market strategy, make hiring decisions, collaborate with Marketing and Product teams, and maintain key operating mechanisms for predictability in team performance.
Associate, Strategic Finance at NexHealth responsible for evaluating complex strategic decisions via financial modeling, preparing operational and financial information for C-Suite and Board of Directors, analyzing strategic projects, enabling KPI tracking, automating FP&A processes, and maintaining company-wide financial model.