Jobs at New Orleans Ernest N. Morial Convention Center

Support the Innovation Manager to plan, execute, and monitor innovation projects across departments. Maintain timelines, track KPIs, conduct research on trends and technologies, coordinate logistics for workshops, prepare reports and presentations, recommend process improvements, and facilitate cross-functional collaboration to drive adoption of Agile and Design Thinking methods.

Provide executive leadership for all operational functions including event delivery, facilities, public safety, emergency preparedness, and financial stewardship. Align resources, set performance standards, drive operational excellence and customer experience, support capital planning, lead senior teams, and oversee talent and succession planning to ensure business continuity and organizational growth.

Maintain, operate, and troubleshoot the facility wired and wireless network backbone. Implement and document network designs, evaluate new technologies, coordinate with vendors/carriers, support disaster recovery planning, and act as subject-matter expert for network outages and remediation.

Manage financial controls and reporting; lead month-end, year-end close and audits; prepare consolidated financial statements and footnotes; ensure GASB/GAAP compliance; supervise staff; support budgeting, forecasting, financial modeling, and cross-department policy implementation.

Support the Director in executing sales strategy, lead and develop sales staff, manage national and regional convention accounts, drive bookings and revenue, coordinate cross-functional teams, assist with contracts and reporting, and represent the venue at industry events.

Manage Business Center operations supporting exhibitors, event organizers, and guests. Oversee inventory, shipping/package handling, equipment maintenance, transaction processing, and financial reporting. Supervise, train, and evaluate staff; ensure franchise compliance and customer service standards. Monitor performance, resolve escalations, and support operational improvements.