Jobs at Network Plus

Provide first-line support for Microsoft Dynamics 365 Business Central across finance, purchasing, sales, inventory, warehousing and intercompany processes. Troubleshoot and investigate issues, manage user access and permissions, document knowledge articles, advise users on processes, escalate technical defects, and collaborate with business teams to improve processes.

Plan and coordinate workstreams from receipt to completion, schedule work orders to meet SLAs while optimising routes, maintain accurate records in works management systems, provide customer service via phone and webchat, produce reports, escalate issues and report safety concerns, and ensure client and operational requirements are met.

Coordinate, administer, monitor and report training compliance for assigned contracts. Maintain training records, produce and implement efficient course schedules, liaise with Contract Managers, training providers and subcontractors, manage bookings, and track purchase orders and invoices to payment.

The Gas Designer will manage the design process, create technical drawings, and work with teams on various design projects, ensuring compliance with industry standards.

The Design Engineer will develop design solutions for water and wastewater projects, ensuring compliance and collaboration across teams. Responsibilities include drawing preparation, internal reviews, and mentoring junior members.

The Head of Streetworks will lead operational excellence, compliance, and strategy within the United Utilities contract, enhancing Streetworks performance and driving continual improvements.

As a Dig Team member, you will perform trenching, excavation, and cable laying works, ensuring safety and customer focus on utility projects.

As a Lead Gas Engineer, you will respond to emergencies, install and maintain gas meters, conduct safety surveys, and ensure compliance with gas regulations.

Manage operational and financial performance of contracts delivering safe, on-time, on-budget construction and utility works. Oversee site resources, subcontractors, compliance with H&S and client specifications, documentation control, risk assessments, commercial performance, team leadership, and training to ensure quality and repeat business.

Lead a multi-disciplinary design team delivering safe, compliant utility infrastructure solutions from concept to delivery. Provide technical leadership, governance, and design review; ensure CDM 2015 compliance; engage clients, stakeholders and regulators; mentor staff and drive continuous improvement across water and wastewater projects.

Support Operational Support team by programming and validating streetworks notices/permits, using Symology and works management systems. Liaise with supervisors, subcontractors, local authorities and third parties to ensure compliance, manage jeopardy reports, analyse charges and escalate issues. Maintain accurate records, drive performance improvements, and provide general admin support while following safety procedures.

Coordinate and plan meter installation and streetworks before site commencement. Review and close customer meter applications, schedule site visits, update customer accounts, maintain accurate works-management records, escalate issues, ensure NRSWA and client compliance, produce reports, and promote safety and process improvements.

Manage water rehabilitation contract delivery: plan, coordinate and supervise operatives to resolve low pressure, leaks and quality issues. Ensure safety, compliance, client liaison, materials procurement, quality checks, training, incident investigations, contingency planning, KPI delivery and real-time project updates.

Own customer care activities across pre-, during- and post-project phases to drive satisfaction scores. Resolve enquiries and complaints within one working day, perform post-completion walk-offs, track KPIs, compile reports, engage customers via communications, escalate major issues, and support improvements to the customer experience while liaising with planning and operations teams.

Own customer care activities pre/during/post project to achieve high satisfaction scores. Resolve enquiries D+1, perform post-completion walk-offs, track KPIs, run feedback surveys, escalate major complaints, liaise with planning and call centre, support vulnerable customers per GSOP3, and produce regular customer experience reports.

Own customer care activities across pre/during/post project phases to achieve high satisfaction scores. Resolve enquiries and complaints within one working day, conduct post-completion walk-offs, track KPIs and reports, run feedback surveys, escalate major complaints, liaise with planning and call centre teams, and manage vulnerable customers including arranging replacement gas supplies.

As a Streetworks Coordinator, you will manage permit notifications, coordinate with operational crews, ensure job completion accuracy, and maintain systems data for effective service provision.

The HSEQ Lead will provide HSEQ guidance, ensure compliance with regulations, lead incident investigations, and develop HSEQ plans for operational excellence.

Support transactional finance tasks including supplier invoice processing, statement reconciliations, subcontractor invoice/certification processing, timesheet input/review, and general data entry. Assist with ad-hoc finance and data analysis tasks to support monthly reporting.

Support central supply chain by raising and managing purchase orders, handling invoice queries, responding to business purchase requests via phone and email, and building relationships with internal teams while performing ad hoc tasks.