Search the 15 jobs at Netomi

Seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for customers. Responsible for scoping projects, leading technical project activities, performing complex configuration and troubleshooting, and driving efficiency in project delivery. Requires strong communication skills, proficiency in client/stakeholder management, and experience in implementing SaaS products. Basic knowledge of SQL, JSON, Datadog, Postman, API Integrations, and NLP.

As a Lead Data Scientist at Netomi, you will be responsible for driving NLP and machine learning projects, managing a team of data scientists, and developing solutions to support technical and analytical requirements. You will also perform deep analyses, build models to understand customer behavior, and extract key insights for product decisions.

Seeking a Customer Success Manager at Netomi AI to drive product adoption, renewal, and customer satisfaction for strategic customers by serving as a trusted advisor and subject matter expert. Responsibilities include relationship building, project management, and technical aptitude. Requires 5+ years of experience in a technical customer success role within a B2B SaaS environment.

Seeking a seasoned SDET to ensure quality of AI-based conversational products, monitor quality assurance process, provide data quality awareness, evaluate model accuracy, and prepare detailed testing feedback.

As a Senior Product Designer at Netomi AI, you will be responsible for conducting user research, creating wireframes and prototypes, collaborating with cross-functional teams, and ensuring a great user experience for the Netomi platform. You will play a key role in driving the design of AI-driven customer experiences.

Seeking a Software Engineer in Test I to contribute to the quality assurance process of AI-based conversational products at Netomi AI. Responsibilities include testing, monitoring quality assurance, providing feedback, and enhancing accuracy of AI models.

Seeking experienced individuals to configure and implement SaaS solutions for enterprise clients. Responsibilities include training clients, conversational design, and ensuring client success. Requires 8-10 years of professional services or technology consulting experience and proven expertise in the AI industry.

Senior Software Engineer position at Netomi AI focusing on front-end development. Responsibilities include ownership of key UI modules, front-end build and test systems, translating designs into code, building reusable components, and collaborating with backend, data science, and DevOps engineers. Requirements include 3-6 years of experience in building UI heavy features, proficiency in JavaScript, Vue.js or React, knowledge of NodeJS, web services technologies, testing tools, and a degree in Computer Science or related field.

Seeking a Network Operations Center (NOC) Engineer to ensure system uptime, monitor performance, and troubleshoot issues in a production environment. Collaborate with internal teams and work on a 24x7 rotational shift.

Lead Software Development Engineer in Test (SDET) role focused on designing, implementing, and maintaining automated test frameworks using Java. Responsible for ensuring software quality and reliability through collaboration with cross-functional teams. Leadership experience in team management is preferred, along with mentoring junior team members and contributing to test automation strategies and processes.

The L2 Support Engineer at Netomi AI will be a Subject Matter Expert on Netomi’s offerings and responsible for resolving technical issues, collaborating with teams, and improving support processes. This role requires 5-6 years of experience in technical support, proficiency in Java and HTML, and familiarity with Zendesk and API integrations.

Responsible for conducting user research, creating wireframes and prototypes, and collaborating with Product and Engineering teams to build a world-class product.

Design creative and natural conversation flows for both B2B and B2C brands. Engage with clients, analyze customer journeys, create conversational design documents, work with developers and QA, create demos and mock-ups, conduct testing, and analyze user experience.

Customer Success Manager role at Netomi AI, working with top-tier clients to drive product adoption, renewal, and customer satisfaction. Partner with customers to understand their business goals and translate them into strategies. Engage with internal teams to execute optimal account plans and product integrations. Maintain accurate client records and activities.

Seeking a Senior Software Engineer with experience in Java development. Responsible for implementing and delivering solutions for Unified Communications products and enhancing the backend platforms. Familiarity with REST-based Web Frameworks, high-level and low-level design, nonfunctional requirements, AWS, and DevOps.