Jobs at Net Health

Design and implement enterprise Azure platform patterns, governance, and reusable automation (Terraform, Azure DevOps, PowerShell). Own landing zone, networking, identity, security guardrails, CI/CD, observability, cost optimization, and compliance (SOC 2/HIPAA/HITRUST). Coach engineers and produce documentation, runbooks, and reusable modules to raise platform capability across product teams.

Senior Business Systems Analyst driving product strategy, end-to-end delivery, and complex requirements definition for healthcare SaaS. Leads cross-functional projects, engages directly with clients, configures systems, authors documentation, mentors teammates, and ensures regulatory and BI/data warehouse readiness while collaborating with Product, Engineering, Sales, and Compliance to meet roadmap and client outcomes.

Provide first-line application support for Net Health software: troubleshoot issues, update dependencies, create and manage cases, handle inbound calls/emails, escalate to engineering, and participate in product training. Some evening, weekend, and holiday coverage required.

Provide support to clients regarding product applications, analyze issues, troubleshoot software problems, and respond to inquiries while maintaining service level guidelines.

Manage complex accounts independently from prospecting to closing in a SaaS environment. Collaborate with clients and internal teams to drive sales and meet targets.

The Sales Solution Engineer collaborates with clients and internal teams to develop innovative technology solutions, demonstrate product value, and assist customers in their decision-making processes across the customer lifecycle.

The Sales Development Representative identifies new opportunities within a sales territory, partners with Account Executives, and conducts outreach to schedule meetings with qualified prospects.

Respond to product support questions from clients, analyze software issues, provide resolutions, and ensure high-quality client interactions. Mentor junior staff and drive process improvements for enhanced client satisfaction.

The Marketing Coordinator builds and deploys marketing campaigns, manages email journeys, processes leads, and drafts social media content. Responsibilities include maintaining data hygiene and project management using Asana.

The Client Success Manager fosters relationships with clients, ensuring satisfaction and effective software usage, while monitoring client health and providing support.