Jobs at Nelson Auto Group

Guide customers through transparent vehicle purchases, respond to phone and internet leads, schedule appointments, conduct vehicle presentations, complete daily outbound follow-up, maintain CRM records, prepare vehicles, support showroom operations, and stay informed about Mazda products and competitors. Success is measured by vehicle sales, customer satisfaction, lead conversion, product offerings, and completion of Mazda training and certifications.

Generate and manage inbound and outbound customer leads for vehicle acquisition, answer inquiries, schedule and follow up on appointments, maintain accurate CRM records, route calls, and collaborate with buying and sales teams. The role focuses on delivering excellent customer experiences while meeting individual and team performance goals in a fast-paced dealership environment.

Provides high-level administrative support to executive leadership, including calendar and travel coordination, meeting preparation, communications, document and records management, receipt tracking, CRM upkeep, hospitality events, visitor support, onboarding assistance, and general office administration. The role requires discretion, organization, responsiveness, professionalism, and periodic travel with executives.

Client Advisors guide guests through the complete vehicle-buying process, from initial contact through delivery. Responsibilities include answering calls, scheduling appointments, managing follow-up, presenting warranty products, facilitating test drives, maintaining vehicle knowledge, and delivering a transparent customer experience. The role includes structured training, certification, salary-based compensation, bonus opportunities, and a four-day schedule after certification.

Generates and manages inbound and outbound customer leads for vehicle acquisition, answers inquiries, schedules appointments, follows up with prospects, and maintains accurate CRM records. The representative routes calls, collaborates with buying and sales teams, delivers excellent customer service, and meets individual and team performance goals while managing high-volume interactions.

Acquire profitable vehicle inventory by appraising vehicles, presenting offers, overcoming objections, and completing purchases. Build customer relationships, provide excellent customer experiences, communicate appointment outcomes, maintain CRM follow-up, and collaborate with sales teams. Paid training is provided. The role requires inspecting vehicles in varying weather, working on dealership lots, driving various vehicles, and meeting physical requirements including bending, kneeling, and occasional lifting.

Client Advisors guide customers through the full vehicle-buying process, from initial calls or showroom visits through delivery. Responsibilities include answering inquiries, scheduling appointments, managing follow-ups, presenting warranty products, facilitating test drives, explaining vehicle features, and providing a friendly, pressure-free experience. The role requires strong communication, organization, computer proficiency, customer service skills, and a valid driver’s license.

Build customer relationships, help customers select vehicles, conduct presentations and test drives, and follow up through phone, text, email, and video. Learn the dealership’s sales process, products, technology, and customer experience standards while maintaining relationships before, during, and after sales. The role offers paid training, a $4,000 monthly training salary, a $60,000 annual salary after probation, and a four-day workweek.