Client Advisor (Auto Sales)

At Nelson Mazda Cool Springs, we’re redefining the car buying experience. As a Client Advisor, you’ll deliver a professional, pressure-free experience focused on customer satisfaction—not commission. If you’re passionate about helping people, thrive in a team environment, and are motivated to grow - we want to hear from you.

• Base pay of $4,000 per month (non-commissioned) w/ a bonus structure

• New car allowance with Mazda

• 40 Hours of PTO after 90 days of employment

• 401(k) with up to 6% company match $1 for $1!

• Health, dental, and vision insurance available

• Volunteer Time Off (VTO) given on 1st day of employment

• Consistent, predictable schedule: Saturdays required, closed Sundays

• Dedicated on site trainer for training + support to help you succeed!

• Guide guests through a world-class, transparent car buying experience

• Respond to internet and phone inquiries and schedule showroom appointments

• Make 45+ outbound calls daily to follow up with leads and prospects

• Conduct vehicle walkarounds and deliver expert-level product presentations

• Log all customer interactions in CRM and dealership systems

• Prepare vehicles and customer info for upcoming appointments

• Assist with showroom appearance, lot organization, and guest hospitality

• Stay current on Mazda models, news, and competitive vehicle offerings

• Strong communication and customer service skills

• Positive attitude and a team-oriented mindset

• Ability to multitask in a fast-paced environment

• Comfortable using technology and CRM platforms

• Valid driver’s license and clean driving record

• Retail or sales experience preferred, but not required

• 13 vehicles sold monthly (rolling 90-day average)

• 95%+ customer satisfaction index (MBEP score)

• High conversion rate of internet and phone leads

• Strong performance in optional protection and service product offerings

• Completion of all Mazda certifications and training