Teams at NDC, Inc.

Supervises night-shift distribution center operations covering picking, packing, receiving, shipping, and logistics for approximately 45 employees. Manages workflow design, productivity, safety, inventory movement, slotting, damaged shipments, lot control, payroll reconciliation, hiring, employee relations, and process improvements. Uses WMS, TMS, ERP, and reporting tools to resolve inventory discrepancies and support customer satisfaction while maintaining budget and safety standards.

Manages strategic distributor relationships and leads onboarding into sales tracing and rebate processing programs. Coordinates with IT, data, contracts, EDI, finance, and manufacturer teams; ensures accurate distributor data submissions, chargeback and rebate reconciliation, contract pricing validation, and discrepancy resolution. The role also drives process improvements, reporting enhancements, SOP development, risk escalation, and distributor satisfaction.

Processes vendor contracts, NDC rebate requests, special pricing, invoices, credits, and debits. Maintains contract and membership eligibility records, validates data, audits files, resolves rebate disputes and vendor denials, and supports trading partners and internal stakeholders. The role also handles customer setup, data entry, inbox monitoring, workflow updates, and administrative support while ensuring accurate and timely rebate processing.