Navient
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The Payment Processor is responsible for accurately processing and recording consumer payments, managing daily mail, balancing checks, and reconciling bank deposits. This role involves ensuring efficient payment processing through various platforms and preparing reports related to cash activities.
The Correspondence Specialist is responsible for retrieving, processing, and sending incoming correspondence, ensuring accuracy, compliance, and timeliness while following client guidelines. Duties include categorizing client communications, archiving documents, performing data verification, and maintaining productivity and quality standards. The role also involves adhering to security policies and training requirements.