Teams at Nautilus Biotechnology

Lead Nautilus’s go-to-market strategy, product messaging, brand, campaigns, content, events, and 2027 commercial launch execution. Manage HubSpot marketing operations, monitor KPIs, coordinate Sales and Product Management, support PR and investor communications, and direct contractors and part-time contributors. The role requires strong cross-functional collaboration, hands-on writing and campaign development, operational discipline, and travel up to 30%.

The Director of Services & Support will lead post-commercialization support for the proteomic platform, improve support programs, manage teams, and enhance customer satisfaction and product performance.

Install, commission, and maintain complex biotech instruments; diagnose hardware, software, optical, fluidic, and electromechanical issues; provide on-site and remote customer support; perform root cause analysis and document findings; feed improvements into engineering, manufacturing, and quality; support early customers and product release activities.