Jobs at National Pen Company

Lead HR operations in a manufacturing facility: develop policies, ensure legal and SOX compliance, manage HR systems and records, run full-cycle recruitment and onboarding, administer benefits, payroll/pay grade recommendations, training, employee relations, and HR metrics reporting.

Lead regional outbound logistics and global packaging initiatives across 20+ countries, improve transportation and carrier performance, drive cost, sustainability, and service improvements, manage a small international team, and lead cross-functional projects to enhance scalability and operational excellence.

Execute daily and weekly production schedules, expedite orders and materials, verify material availability, maintain ERP data accuracy, coordinate with warehouse and supervisors, communicate priorities and risks, and provide execution feedback to support planning and continuous improvement.

Outbound inside sales agent responsible for calling existing customers using a predefined workflow to generate revenue, maintain customer records, meet weekly sales targets, and deliver high-quality customer service while participating in team meetings and training.

Serve as the on-site quality engineering lead at a Tennessee manufacturing facility: lead root-cause analysis and CAPA, maintain control plans and PFMEAs, support process validation and audits, drive continuous improvement, manage KPIs, and provide technical leadership to Quality Inspectors and cross-functional teams to ensure defect-free product delivery.

Make outbound calls to existing customers using a predefined workflow to generate sales, manage accounts, ensure order accuracy, meet weekly sales and call targets, update CRM/system data, participate in team meetings, maintain product knowledge, and provide excellent customer service.

Lead and participate in daily production across multiple printing processes (Inkjet, DTF, Silkscreen, Pad Print, Laser, Drinkware). Manage team performance, ensure production turnaround, quality, scrap reduction, equipment setup/maintenance, inspections, reporting, safety compliance, materials handling, and continuous improvement.