Teams at National Pen Company

Outbound inside sales agent responsible for calling existing customers using a predefined workflow to generate revenue, maintain customer records, meet weekly sales targets, and deliver high-quality customer service while participating in team meetings and training.

Lead HR operations in a manufacturing facility: develop policies, ensure legal and SOX compliance, manage HR systems and records, run full-cycle recruitment and onboarding, administer benefits, payroll/pay grade recommendations, training, employee relations, and HR metrics reporting.

Own day-to-day Search, Shopping, and Performance Max campaign management across Google and Microsoft Ads. Responsibilities include campaign builds, keyword and bid optimization, budget management, product feed and ad testing, account quality assurance, performance reporting, issue resolution, trend monitoring, and experimentation. The role translates campaign data into actionable insights, collaborates cross-functionally, and supports paid media strategy for scalable performance.