Jobs at Natera

The Sr Product Manager will oversee the commercial launch of Signatera in Japan, collaborating with global teams, driving product adoption, and managing cross-functional projects.

Territory-based sales representative responsible for cultivating and expanding relationships with physicians and clinical staff, driving patient retention and test cadence, supporting clinical workflows and logistics, collaborating with internal stakeholders, leveraging data/KPIs to improve account performance, and managing daily field schedules to grow unit volume within the Knoxville market.

Prepare and process tissue specimens and stained slides for whole exome/genome sequencing. Perform macrodissection, reagent and equipment prep, validations, reagent qualifications, case management, SOP updates, safety initiatives, supervise daily lab operations, train staff, troubleshoot equipment/processes, and document corrective actions.

Work with a business domain to map workflows, design agent-driven workflows, build and integrate agent and automation pipelines, deploy and run agents in production, monitor KPIs and observability, and iterate with human-in-the-loop checkpoints to reliably improve business outcomes.

Embed with a business domain to map workflows, design agent-enabled future-state processes, build and connect production automation (LLMs, agents, RAG), run and monitor agents with observability and evals, and partner with domain leaders to deliver measurable KPI improvements.

Support Clinical Field Specialists to drive sales and market adoption of women's health genetic tests. Manage customer relationships, coordinate logistics, close business, support existing customers, ensure compliance, and use Salesforce and Microsoft tools to execute strategic plans and maximize revenue.

Lead product strategy and roadmap for core software supporting lab, R&D, clinical, and commercial workflows. Translate business, clinical, and user needs into detailed product requirements, prioritize feature backlogs, and drive cross-functional delivery with engineering, design, QA, and stakeholders. Define success metrics, produce diagrams/prototypes, solicit user feedback, and continuously improve product quality and operational efficiency.

The Software Engineer III - Voice AI develops and maintains the Voice AI platform for patient calls, optimizing real-time conversational AI features and mentoring team members.

Design and manage the voice AI architecture, developing multi-agent systems and real-time audio pipelines to enhance patient interactions and outcomes in healthcare.

Support Clinical Field Specialists to drive market adoption and revenue growth in women's health by closing business with MFMs and OB/GYNs, maintaining customer relationships, coordinating logistics, supporting product launches, ensuring compliance, and delivering excellent customer service.

Perform incoming reagent inspections, labeling, storage, and release; ensure equipment readiness; enter data into LIMS; follow GLP/GMP and HIPAA; escalate non-conformities; support continuous improvement, training, and cross-functional workflows with minimal supervision.

Provide timely expense performance analysis, forecasts, and financial plans. Monitor and report departmental/project expenses, approve requisitions, support close and audit reporting, build scalable reporting processes, drive cost-reduction and process improvements, and collaborate cross-functionally while maintaining HIPAA/PHI compliance and required training.

Lead and scale a ~25-person EHR implementation and client services organization, owning end-to-end EHR integrations (Epic, Cerner, Meditech), operating model, processes, governance, and executive client engagement to ensure successful order/result workflows, interoperability, and post-launch support.

The Account Sales Representative will drive sales growth by managing and expanding customer accounts in the Jacksonville territory, and cultivating relationships with medical professionals to achieve sales targets.

Lead a team of Strategic Account Managers to grow prenatal test volume and revenue across major health system accounts in the Western U.S. Develop and execute account strategies, build relationships with women's health clinical leaders, collaborate with field sales and medical teams, monitor performance, and drive retention and client satisfaction while promoting continuous improvement and best practices.

Support CLIA lab quality systems and QA for CE‑IVD kits/software: manage CAPA, deviations, change requests, nonconformances, supplier issues, audits (CLIA/CAP, ISO 13485, FDA QSR), document control, statistical analysis, and review manufacturing/QC records. Represent QA on product development and assist training.

Lead and grow a biostatistics team supporting oncology diagnostic product development. Oversee design, analysis, and interpretation of analytical validation studies, ensure regulatory compliance (CAP/CLIA, FDA), produce protocols and reports, collaborate cross-functionally, and drive statistical innovation and strategic improvements.

Lead and grow a biostatistics team to design, analyze, and interpret analytical validation studies for oncology diagnostics. Ensure regulatory compliance (CAP/CLIA, FDA), produce high-quality protocols and reports, collaborate cross-functionally, innovate statistical methods, and provide strategic leadership to align analyses with product and regulatory goals.

Design, build, and productionize agentic LLM workflows to improve clinical data extraction quality and reliability. Integrate AI capabilities into production pipelines, ensure scalability and cost-effectiveness, develop evaluation/monitoring for safe deployment in regulated environments, and lead technical design and delivery with cross-team collaboration.

Provide high-volume phone and digital customer support for genetic testing: gather patient and billing data, track orders, escalate clinical or technical issues, document interactions, assist sales account requests, and maintain HIPAA-compliant handling of PHI. Support onboarding and stay current on Natera tests and procedures.