Jobs at Nabis

Supervise overnight transfers, warehouse intake, product staging, vehicle loading, dispatch paperwork, and delivery preparation. Coordinate drivers and dispatch associates, verify orders and BioTrack records, manage route documentation, support real-time delivery communications, track reschedules and reverse logistics, and maintain operational trackers. The role requires occasional early-morning deliveries, physical warehouse work, leadership, customer service, and accurate handling of cannabis distribution processes.

Manage daily inbound and fulfillment operations for a regional warehouse, leading a team of 30 or more employees. Ensure accurate, timely order fulfillment, SLA compliance, staffing, scheduling, SOP adherence, training, performance management, KPI reporting, and disruption resolution. Collaborate with internal departments, external partners, and other hubs to improve processes and maintain operational performance.

Provide frontline B2B support to brand and retail partners through email, phone, and chat. Manage high-volume queues, order workflows, account changes, billing inquiries, escalations, and delivery issues. Coordinate with Operations, Sales, Finance, and Compliance while maintaining accurate CRM records and meeting response, resolution, CSAT, and quality targets. Contribute to knowledge base updates, process improvements, testing, and partner feedback initiatives in a fully remote environment.

Support brand acquisition and onboarding by prospecting partners, conducting qualification conversations, coordinating agreements, tracking onboarding workflows, delivering system and compliance training, and maintaining accurate brand data. Build relationships through outreach, trade shows, and industry events while collaborating with Business Development, Accounting, Operations, Support, Product, and Revenue teams. Identify process gaps, resolve issues, support launches and offboarding, and help ensure brand partners are prepared for successful marketplace activation.

Lead and optimize daily warehouse and distribution operations for the New York hub. Manage staffing, SOP adherence, inventory accuracy, vendor relationships, KPIs/OKRs, and regulatory compliance for cannabis distribution. Drive continuous improvement using data and cross-functional collaboration.

Manage a portfolio of retailer accounts to collect past-due COD and net-term invoices. Proactively contact customers, negotiate payment plans, resolve disputes, coordinate with invoicing/operations/delivery, escalate credit risk, produce AR and credit reporting, maintain audit-ready records, and use AI and workflow tools to streamline processes and improve collections.

Manage a portfolio of retailer accounts to collect past-due invoices, negotiate payment plans, resolve disputes, and escalate credit risk. Coordinate with invoicing, operations, and delivery teams, maintain audit-ready records, produce AR/credit reports, and use Slack/Asana/Zendesk and AI tools to streamline workflows and reporting.

Perform balance sheet reconciliations, prepare the general ledger for monthly/quarterly/year-end closes, record adjusting journal entries, support annual audits, produce variance analysis and KPI reporting, reconcile between accounting platform and QuickBooks Online, assist with brand offboarding, and provide ad-hoc accounting reports.

Owner of a 25-account New York brand portfolio focused on retention. Develop success plans, drive product adoption, monitor account health, run QBRs, triage platform and operational issues, coordinate cross-functional resolutions, and build account health reporting. Measure success by GMV retention, CSAT, NPS, and product adoption while contributing to CSM playbooks and tooling.

Own revenue for a defined Downstate NY territory through field selling: retain accounts, acquire new business, manage key chain relationships, execute territory plans, run promotions, maintain CRM hygiene, and submit weekly forecasts.