Jobs at Murex

Provide independent end-user and workplace IT support, resolving incidents across Windows workstations, Microsoft 365, mobile devices, peripherals, identity, endpoint security, remote access, and Teams Rooms. Manage Intune and SCCM co-managed devices, coordinate complex issues with specialist teams and vendors, maintain documentation, support migrations and security deployments, and track project activities. The role also includes scheduled support coverage, knowledge sharing, and communication with international stakeholders in French and English.

Provides independent end-user IT support by diagnosing incidents, managing Windows workstations, Microsoft 365, mobile devices, peripherals, identity and endpoint-security technologies. Supports Intune, SCCM, remote access, Teams rooms, workstation migrations, security deployments, documentation, and root-cause analysis. Coordinates with specialist teams and vendors, tracks project activities, communicates progress, and provides scheduled support coverage. Requires 3–5 years of relevant experience, strong troubleshooting and communication skills, and fluency in French with professional English.

Provides remote and in-office service desk and desktop support for employees. Responsibilities include troubleshooting Windows hardware and software, Office 365, email, networks, peripherals, printing, meeting rooms, mobile devices, Teams telephony, VPN, Citrix, and Active Directory. The role manages incidents through ServiceNow, coordinates with vendors and infrastructure teams, maintains documentation, supports shift coverage, and assists with IT projects and infrastructure improvements.

Provide remote and onsite service desk support for Murex employees. Install, configure, and troubleshoot Windows systems, hardware, Office 365, networking, peripherals, meeting rooms, mobile devices, Teams telephony, VPN, Citrix, Active Directory, encryption, and antivirus. Manage incidents and requests in ServiceNow, coordinate with vendors and IT teams, maintain documentation, follow ITIL procedures, and support infrastructure improvements and occasional after-hours incidents.

Support clients using Murex risk modules across pre-sales, implementation, and production support. Analyze financial products, models, and risk profiles; design functional solutions; map technical requirements; configure systems; test implementations; resolve client cases; deliver training; create documentation; and support demonstrations and workshops. The role requires knowledge of financial risk management, capital markets, and financial instruments, with SQL and Unix knowledge preferred.

Design and implement modern C++ features for a listed financial instrument framework. Build maintainable APIs, optimize memory, CPU usage, and SQL queries, investigate and resolve client issues, write unit and regression tests, and participate in code reviews and technical design discussions. Collaborate closely with development and product teams in an Agile environment.

Develop expertise in capital markets workflows and the MX.3 platform, translate financial institution requirements into practical solutions, and support implementation or client projects. Responsibilities include solution configuration, functional testing, workflow validation, issue investigation, requirements analysis, and client communication. The role focuses on Foreign Exchange or Fixed Income products and requires collaboration with consultants, subject matter experts, and stakeholders.

Provide client support and implementation for Murex risk-management solutions covering credit risk, xVA, market risk, VaR, risk controls, operations, and limits management. Responsibilities include analyzing financial products and derivatives, validating models and risk profiles, designing configurations, gathering requirements, testing, resolving cases, training users, documenting solutions, and supporting demos and presales workshops.

Provide expert client support and consulting for Murex front-office trading solutions across sell-side and buy-side capital markets. Responsibilities include supporting pricing and risk activities, contributing to upgrades, migrations, and implementations, conducting workshops and training, resolving defects, delivering product enhancements, and assisting with deployment. The role requires knowledge of asset classes, client-facing communication, basic programming and SQL familiarity, and international travel as needed.

Generate and qualify sales opportunities across Southern Europe for a capital markets fintech platform. Responsibilities include outbound prospecting, targeted campaigns, industry events, inbound lead management, senior stakeholder engagement, CRM tracking, market intelligence, KPI reporting, and handoffs to Sales teams. The role focuses on banks, asset managers, exchanges, clearing houses, and other financial institutions in Italy, Spain, and Portugal.

Supports consulting and technical activities involving system architecture, solution deployment and maintenance, automation, performance optimization, troubleshooting, process documentation, and reliability of client-facing systems. Collaborates with internal teams and clients to understand requirements and deliver tailored technical support.

Supports the development, implementation, testing, documentation, and maintenance of interfaces between the Murex platform and external systems. Assists with integration tools, APIs, client requirements, incident resolution, technical documentation, and process improvements while collaborating with development and consulting teams in a financial technology environment.

Support the Operations Consulting team with financial operations lifecycle analysis, post-trade processes, trade confirmation, reconciliation, settlement, requirements gathering, functional testing, MX.3 configuration, implementation projects, incident analysis, and client support. The intern will receive training in financial markets and the MX.3 platform while collaborating with functional, technical, and international client teams.

As a Software Technical Support Analyst at Murex, you will provide technical support to clients, resolve production issues, and collaborate cross-functionally. Responsibilities include troubleshooting, feedback to product teams, and developing support processes.

Acts as a trusted technical advisor for SaaS clients, managing relationships, success plans, service performance, escalations, incident resolution, root cause analysis, operational reporting, and service improvements. Partners with SaaS operations, DevOps, hosting, and technical teams to resolve issues, implement client requests, optimize service usage, and maintain SLA compliance.

Provide technical and functional integration services for Murex implementations and client support. Design and configure interfaces, reports, APIs, market-data connections, clearing links, migrations, and integrations with internal systems. Troubleshoot production issues, support upgrades and regression testing, participate in workshops and pre-sales activities, deliver training, and improve service reliability. The role requires SQL, Linux, Windows, networking, scripting, REST API, and programming knowledge, with Java and Python preferred.

Supports and evolves Murex’s cross-asset derivatives analytics products. Responsibilities include addressing client questions, analyzing mispricing, coordinating corrective maintenance, gathering business requirements, defining roadmaps and product specifications, validating payoffs and models, documenting functionality, testing new features, and presenting demonstrations. The role collaborates with financial engineers, quantitative analysts, developers, consultants, model validators, and trading teams in an agile, multicultural environment.

Provide post-trade support and advisory to European clients on the Murex platform: incident resolution, configuration, modernization/migration projects, training, documentation, and client governance. Collaborate with product and development teams to deliver fixes and new features and act as a trusted advisor to improve platform operations.

Provide client support for Murex risk platform focused on credit risk and risk control: resolve open cases, manage defect corrections and enhancements, contribute to upgrades/migrations and implementation streams, run client workshops and trainings, assist clients on-site, and work on internal product evolution.

Configure, implement, test, and support Murex trading solutions for capital-markets clients across APAC. Gather requirements, perform functional design and technical mapping, resolve client cases, deliver solutions within project timelines, provide user training, and support pre-sales, implementation, and production activities.