Jobs at mPower, Inc.

Provides Tier 3 Mac support and administers JAMF Pro for macOS provisioning, imaging, software deployment, patching, endpoint security, and system maintenance. Supports vulnerability mitigation, servers, file shares, incident response, monitoring, documentation, and customer coordination. Requires substantial enterprise IT support experience, JAMF administration, ITIL certification, technical certifications, and the ability to obtain a Level 5 NACI security clearance.

Leads daily HR operations for a federal government contracting organization, including policy development, employee relations, performance management, benefits, compliance, HRIS administration, workforce planning, and staff supervision. Advises executive and program leadership, supports contract workforce requirements, oversees employee lifecycle processes, and improves HR systems, reporting, and operational effectiveness.

Leads federal IT support and Help Desk operations, including service delivery, incident management, desktop support, asset management, security support, and technical escalations. Manages contract performance, budgets, personnel, schedules, stakeholders, SLAs, KPIs, reporting, and operational improvements. Oversees ServiceNow or comparable ITSM platforms, coordinates deployments and system upgrades, ensures compliance with federal requirements, and drives customer satisfaction and continuous improvement.

Leads federal IT support delivery, Help Desk operations, desktop and systems support, asset management, and information security support. Manages contract performance, personnel, budgets, schedules, SLAs, KPIs, reporting, stakeholder relationships, and continuous improvement. Oversees ServiceNow or comparable ITSM platforms, incident escalation, service requests, technology deployments, hardware refreshes, and compliance with federal requirements.

Leads federal IT service management program delivery, contract performance, Help Desk and desktop support operations, asset management, security support, personnel, budgets, SLAs, reporting, and continuous improvement. Serves as the primary liaison with Government stakeholders, oversees ITSM tools and service metrics, manages technical projects and transitions, and ensures compliance with contractual, federal, and information security requirements.

Manage biweekly payroll, reconcile timesheets and labor costs, resolve payroll discrepancies, and maintain payroll records and controls. Support accounting close, accounts payable, accounts receivable, invoicing, expense reconciliation, financial reporting, audits, and government contract compliance. Coordinate with HR, Contracts, program management, and accounting teams while improving processes and protecting confidential information.

Administers federal grants and cooperative agreements, ensuring regulatory compliance, accurate budgets, fund disbursement, documentation, and financial reporting. Monitors grantee performance, reconciles expenditures and obligations, identifies variances, supports audits and reviews, and recommends corrective actions. Collaborates with program, finance, and external stakeholders while providing guidance on grant policies and maintaining internal controls. The role requires strong financial analysis, organizational, communication, and grants management skills, along with the ability to obtain and maintain Public Trust clearance.

Leads complex federal IT programs from planning through implementation, managing scope, schedules, budgets, resources, risks, vendors, and deliverables. Coordinates technical and business teams, oversees modernization, cloud, infrastructure, cybersecurity, and application initiatives, and provides executive reporting. The role requires stakeholder leadership, contract and performance management, compliance oversight, and mentoring of project resources.

Administers federal grants and cooperative agreements throughout the grant lifecycle, including solicitation, pre-award review, post-award monitoring, budget analysis, compliance oversight, reporting, and award closure. Coordinates with program officials and grantees, interprets regulations, manages agreements and financial issues, prevents funding lapses or overspending, supports enforcement decisions, develops procedural guidance, and recommends process improvements.

Provide comprehensive administrative and operational support to the Scientific Director: serve as primary point of contact, coordinate meetings and travel, manage calendars and tracking systems, analyze programs and risks, prepare documents and reports, support procurement and personnel administrative actions, maintain website accuracy, and drive continuous process improvements across the organization.