Jobs at Miro

The Innovation Architect develops strategic plans for enterprise clients, focusing on collaboration systems and AI-driven solutions while managing complex stakeholder interactions.

As a Senior Product Designer, you'll develop monetisation experiences, run data-driven experiments, and partner with cross-functional teams to enhance user engagement and conversion in Miro's products.

Serve as a solutions architect and trusted advisor for enterprise customers in Miro's MOST subscription: diagnose workflows, design governance and workspace architectures, lead discovery and workshops, coach teams on adoption and AI-enabled practices, build reusable templates/prototypes, and partner with stakeholders to track outcomes and optimize collaboration at scale.

Manage full sales cycle to land new customers and expand within 500–3,000 employee accounts. Prospect using outbound strategies and tools, build high-volume pipeline, demonstrate value-based selling, develop stakeholder relationships, close high-velocity deals, and collaborate with marketing, customer success, and sales engineering.

Drive net-new business and expand large Nordic enterprise accounts by strategic account planning, stakeholder research, cross-functional selling, CRM data hygiene, and meeting monthly/quarterly pipeline and revenue quotas.

Quota-carrying channel leader for EMEA responsible for recruiting, onboarding, enabling, and scaling resellers, distributors, and solution partners. Drive partner GTM strategy, co-marketing, sales alignment, executive relationships, and post-sales adoption while collaborating cross-functionally to optimize partner performance and revenue.

As a Solutions Engineer at Miro, you will design tailored solutions for enterprise customers, bridging technical innovation with business needs, while collaborating with sales and customer success teams.

Drive outbound prospecting and engage prospects via phone, email, and social to generate qualified meetings. Collaborate with sales and marketing, analyze accounts to uncover expansion opportunities, support trial user engagement, maintain CRM data accuracy, and act as a Miro product expert to address customer pain points and build pipeline.

As a Strategic Account Executive at Miro, you will acquire and grow enterprise customers, drive solutions for remote work challenges, and collaborate with cross-functional teams to achieve sales quotas.

As an Enterprise Account Executive, you'll drive sales growth by landing new business and expanding existing accounts within the UK/I market, collaborating with teams to enhance customer relations and maximize account potential.

Lead the design strategy for Miro's Prototypes product, innovating with generative AI, enhancing user experience, and mentoring design teams.

Manage strategic accounts with government customers, focusing on relationship development, account growth, and driving value through Miro's solutions.

Serves as the face of Miro’s Austin hub, managing front-of-house hospitality, visitor experience, space readiness, supplies, maintenance coordination, vendors, contractors, onboarding tours, events, communications, and service desk tickets. The role requires strong organization, professionalism, proactive problem-solving, and full-time on-site availability. It also supports workplace policies, operational standards, and continuous improvement across the hub.

Leads Miro’s AMER Customer Support organization, managing Tier 2 and Tier 3 teams while overseeing outsourced Tier 1 delivery. Responsibilities include coaching, performance management, escalations, strategic account support, cross-functional collaboration, incident escalation processes, data-driven improvements, and global support initiatives. The role is hybrid in Austin and requires strong customer support leadership, analytical, coaching, and collaboration skills.

Own the full sales cycle for SMB or commercial B2B SaaS accounts, from prospecting and discovery through negotiation and close. Responsibilities include generating pipeline, acquiring net-new logos, expanding existing accounts, conducting value-based discovery, engaging decision-makers, forecasting accurately in Salesforce, and collaborating with Customer Success, Renewals, Marketing, Solution Engineering, and Value Advisory. SMB roles target companies with 1–500 employees, while Commercial roles focus on 500–3,000-employee organizations and more complex multi-stakeholder deals.

Own the full sales cycle for SMB or commercial B2B SaaS customers, from prospecting and discovery through negotiation and close. Responsibilities include generating net-new pipeline, managing inbound and outbound opportunities, expanding existing accounts, conducting value-based discovery, engaging decision-makers, forecasting accurately in Salesforce, and collaborating with Customer Success, Marketing, Renewals, Solution Engineering, and Value Advisory. SMB roles focus on high-volume deals, while Commercial roles handle more complex, multi-stakeholder opportunities.

Owns onboarding, activation, and retention lifecycle marketing for new Miro users. Designs and executes personalized, behavior-based campaigns across email, in-app, and emerging CRM channels. Partners with Product, Analytics, Education, PMM, and GTM teams to use usage signals, AI automation, experimentation, segmentation, and customer insights. Responsible for campaign strategy, hands-on execution, reporting, optimization, and driving measurable adoption, engagement, revenue, and retention outcomes.

Partner with IT and business stakeholders to drive Miro adoption across enterprise teams by running workshops, assessing workflows, designing change and governance models, coaching Agile practices, and building simple prototypes to improve collaboration and productivity.

Manage named enterprise accounts or strategic global accounts, run complex multi-stakeholder sales cycles, build executive alignment and business cases, lead cross-functional PODs, drive workflow-led expansion, maintain disciplined account-based pipeline, apply MEDDPICC and Command of the Message, and forecast with precision while mentoring peers.

Own organic growth content and research strategy; produce flagship long-form pieces; design and run original research; scale expert authorship; coordinate cross-functional distribution; maintain editorial calendar and report on content performance.