Jobs at Miro

Own a focused portfolio of large enterprise accounts, build multi-year account strategies, drive workflow-led expansion, create executive alignment and business cases, orchestrate cross-functional deal teams, maintain strategic pipeline, apply MEDDPICC and Command of the Message, and bring field intelligence to shape product and GTM.

Lead and coach a team of Customer Success Managers serving DACH enterprise customers. Partner with Sales and Customer Experience teams to increase product adoption, customer satisfaction, retention, expansion, and lifetime value. Own account health, data hygiene, revenue and health forecasting, executive relationships, and process improvement. Drive AI transformation and scalable customer success practices while remaining hands-on and using analytics to guide strategy and execution.

Lead product design for Miro’s Growth team across activation, feature discovery, engagement, habit formation, and expansion. Design and measure lean experiments, explore generative AI applications, identify growth opportunities, and partner with Product and Engineering on complex user experiences. Mentor designers, uphold design excellence, and contribute to design systems and internal tooling while shaping Miro’s strategic product direction.

The Innovation Architect develops strategic plans for enterprise clients, focusing on collaboration systems and AI-driven solutions while managing complex stakeholder interactions.

Manage full sales cycle to land new customers and expand within 500–3,000 employee accounts. Prospect using outbound strategies and tools, build high-volume pipeline, demonstrate value-based selling, develop stakeholder relationships, close high-velocity deals, and collaborate with marketing, customer success, and sales engineering.

Drive net-new business and expand large Nordic enterprise accounts by strategic account planning, stakeholder research, cross-functional selling, CRM data hygiene, and meeting monthly/quarterly pipeline and revenue quotas.

As a Strategic Account Executive at Miro, you will acquire and grow enterprise customers, drive solutions for remote work challenges, and collaborate with cross-functional teams to achieve sales quotas.

Lead the design strategy for Miro's Prototypes product, innovating with generative AI, enhancing user experience, and mentoring design teams.

Serves as the face of Miro’s Austin hub, managing front-of-house hospitality, visitor experience, space readiness, supplies, maintenance coordination, vendors, contractors, onboarding tours, events, communications, and service desk tickets. The role requires strong organization, professionalism, proactive problem-solving, and full-time on-site availability. It also supports workplace policies, operational standards, and continuous improvement across the hub.

Leads Miro’s AMER Customer Support organization, managing Tier 2 and Tier 3 teams while overseeing outsourced Tier 1 delivery. Responsibilities include coaching, performance management, escalations, strategic account support, cross-functional collaboration, incident escalation processes, data-driven improvements, and global support initiatives. The role is hybrid in Austin and requires strong customer support leadership, analytical, coaching, and collaboration skills.

Own the full sales cycle for SMB or commercial B2B SaaS accounts, from prospecting and discovery through negotiation and close. Responsibilities include generating pipeline, acquiring net-new logos, expanding existing accounts, conducting value-based discovery, engaging decision-makers, forecasting accurately in Salesforce, and collaborating with Customer Success, Renewals, Marketing, Solution Engineering, and Value Advisory. SMB roles target companies with 1–500 employees, while Commercial roles focus on 500–3,000-employee organizations and more complex multi-stakeholder deals.

Own the full sales cycle for SMB or commercial B2B SaaS customers, from prospecting and discovery through negotiation and close. Responsibilities include generating net-new pipeline, managing inbound and outbound opportunities, expanding existing accounts, conducting value-based discovery, engaging decision-makers, forecasting accurately in Salesforce, and collaborating with Customer Success, Marketing, Renewals, Solution Engineering, and Value Advisory. SMB roles focus on high-volume deals, while Commercial roles handle more complex, multi-stakeholder opportunities.

Owns onboarding, activation, and retention lifecycle marketing for new Miro users. Designs and executes personalized, behavior-based campaigns across email, in-app, and emerging CRM channels. Partners with Product, Analytics, Education, PMM, and GTM teams to use usage signals, AI automation, experimentation, segmentation, and customer insights. Responsible for campaign strategy, hands-on execution, reporting, optimization, and driving measurable adoption, engagement, revenue, and retention outcomes.

Partner with IT and business stakeholders to drive Miro adoption across enterprise teams by running workshops, assessing workflows, designing change and governance models, coaching Agile practices, and building simple prototypes to improve collaboration and productivity.

Manage named enterprise accounts or strategic global accounts, run complex multi-stakeholder sales cycles, build executive alignment and business cases, lead cross-functional PODs, drive workflow-led expansion, maintain disciplined account-based pipeline, apply MEDDPICC and Command of the Message, and forecast with precision while mentoring peers.

Join Miro's Enterprise & Strategic sales teams to own named accounts, run complex multi-stakeholder, multi-year deals, build executive alignment and business cases, lead cross-functional PODs, generate and manage strategic pipeline, apply MEDDPICC and value-based selling, and drive measurable enterprise expansion outcomes.

Own partner revenue quota by identifying, recruiting, onboarding, enabling, and scaling resellers, distributors, solution and referral partners. Build GTM plans, co-marketing, and enablement programs; align partners with internal sales, maintain executive relationships, run QBRs, and support partner-driven post-sales adoption to drive revenue and long-term partner success.

Own and grow a named enterprise territory by landing new logos and expanding accounts. Manage complex, multi-stakeholder sales cycles, build formal business cases, engage C-suite, forecast rigorously using MEDDPICC, and partner with cross-functional PODs to drive deployment and expansion.

Lead Nordics go-to-market strategy, build and scale a high-performing multi-motion sales team, deepen strategic customer relationships, represent Miro regionally, and align cross-functionally to drive sustainable revenue growth.

Manage and expand a portfolio of large DACH enterprise accounts, lead cross-functional account teams, define account strategy and operating plans, drive revenue growth and new use cases, maintain CRM data, and meet monthly/quarterly quotas.