Jobs at Mimica

Build Mimica’s product marketing function and own product positioning, messaging, go-to-market strategy, launches, market research, customer narratives, sales enablement, and marketing collateral. Partner closely with Product, Sales, Content, Demand Generation, and other teams to translate technically complex AI and enterprise software capabilities into compelling stories for varied industries, personas, use cases, and customer segments.

Own enterprise customer deployments of agentic AI and hybrid automation solutions from discovery through production. Build AI agents using Claude, Gemini, and GPT; integrate RPA, document AI, Python services, and enterprise systems; deploy workloads on Google Cloud; and implement evaluations, guardrails, monitoring, and CI/CD. Mentor automation developers, lead customer workshops, measure ROI, and provide field insights to Product and Engineering.

Advise customers on achieving business outcomes with Mimica, resolve product issues, develop customer success plans, identify expansion opportunities, interpret process intelligence outputs, and deliver onboarding, training, and workshops. The role partners with Sales, Marketing, Engineering, Machine Learning, Product, and other teams while advocating for customer needs and influencing product strategy.

Own and improve production machine learning pipelines focused on accuracy, efficiency, and trustworthiness. Build LLM evaluations, judges, datasets, metrics, and benchmarks; run experiments across prompts, models, and pipeline designs; and reduce LLM costs through smaller task-specific models. Expand anonymization capabilities, evaluate open-source models, and collaborate with quality engineers to ship reliable ML features. Document findings and communicate technical trade-offs clearly.

Lead Mimica’s Platform team and own infrastructure strategy, AI infrastructure, cloud architecture, reliability, CI/CD, developer experience, observability, FinOps, and enterprise deployment models. Manage and grow platform and SRE engineers, establish reliability standards, oversee Kubernetes and infrastructure-as-code, support security reviews and enterprise sales, and collaborate with Product, ML, Security, Sales, and Customer Success.

Own enterprise and strategic SaaS accounts by identifying new opportunities, managing complex sales cycles, conducting POCs, negotiating bespoke agreements, closing high-value deals, and driving adoption and expansion. The role includes territory planning, prospecting, stakeholder engagement, forecasting, tailored demos and business cases, pipeline optimization, and coaching team members while contributing to go-to-market improvements.

Serve as a strategic post-sales advisor helping enterprise customers achieve business outcomes with Mimica. Build customer success plans, provide product support, interpret process intelligence outputs, identify improvement opportunities, and deliver actionable recommendations. Collaborate with Sales, Marketing, Solution Engineering, Partners, Product, Engineering, and Machine Learning teams. Drive onboarding, training, adoption, account expansion, stakeholder alignment, and customer feedback for roadmap development.

Design, build, and scale Node.js backend services for a MERN-based, real-time platform. Improve performance, reliability, and fault tolerance; design APIs and database schemas; collaborate on architecture, code reviews, and operational ownership. Mentor peers, contribute to hiring, and drive engineering standards.

As an Associate Business Development Representative, you will support sales by identifying opportunities, engaging prospects, and qualifying leads, while learning from senior sellers.

As an Enterprise Business Development Representative, you will generate leads, engage senior stakeholders, qualify opportunities, and maintain pipeline records using Salesforce. If you are eager to learn and have sales experience, this role offers growth into enterprise sales.

The Specialist will manage employee lifecycle operations, maintain compliance, handle payroll, oversee benefits management, and ensure employee queries are addressed efficiently.

The role involves developing and supporting data processing pipelines, collaborating with ML Engineers, and improving infrastructure while mentoring team members.

Lead and scale Mimica's product organisation, define global product strategy and roadmap for AI-driven task/process mining and automation, mentor product and design teams, improve product operations and discovery, align cross-functional stakeholders, handle escalations, and hire and forecast team needs.

The Staff/Lead Fullstack Engineer will enhance the Mimica Webapp by architecting scalable UI components, managing large datasets, and optimizing performance while collaborating with cross-functional teams.

Lead technical pre-sales activities for an AI-powered task mining platform: run demos, design and manage POCs, act as customer advocate to product and engineering, produce documentation and educational content, support BDRs, and drive account growth through trusted advisory and upsells.

Lead front-end engineer on the Mapper Team building scalable data-visualization and real-time multi-user front-end features. Own end-to-end projects, contribute to architecture and processes, mentor peers, participate in hiring, and deliver high-performance, testable, maintainable UI code.