Senior HR/Employee Lifecycle Ops Specialist

Mimica is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start.

At the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence.

We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group.

Behind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication – helping some of the world's leading organizations transform the way work gets done with AI.

We’re transitioning hundreds of employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.

You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

• Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1

• Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices

• Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments

• Coordinate operational workflows across vendors and internal stakeholders to ensure payroll, benefits, and compliance processes run accurately and on schedule

• Own monthly cutoffs, approvals, and reconciliations, ensuring dependencies are tracked and resolved proactively

• Own enrolment, changes, and issue resolution for private healthcare and statutory benefits

• Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs

• Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence

• Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS

• Support audits, filings, and statutory reporting for Costa Rica

• Maintain clean, structured employee data across HRIS and payroll systems

• Payroll runs accurately and on time without last-minute corrections

• Compliance risks are identified and resolved before they become liabilities

• Employee queries are handled quickly, clearly, and correctly

• Data across systems is clean, consistent, and audit-ready

• Employee lifecycle operations run smoothly without constant escalation

• Background in HR services roles, with a solid understanding of cooridnating employee lifecycle operations, legal compliance and payroll

• Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice

• Hands-on experience with contracts, time & attendance and benefits management, including how they impact payroll and compliance

• Familiarity with complex, multi-entity environments across North, South America, and EMEA

• Experience working through audits and actively supporting statutory reporting

• Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss

• Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go

💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

💻 Company-issued laptop, remote setup stipend, and co-working budget

📍 Flexible schedules and location

☀️ Ample paid time off, in addition to local public holidays

🍼 Enhanced parental leave

🧘‍♀️ Health & retirement benefits

📖 Annual learning & development budget

🌴 Annual workaways and regular virtual & in-person socials

🌍 Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role