Jobs at Mimecast

Lead channel strategy and geo-expansion across Malaysia and Greater Asia. Build and manage Distributor, Reseller, and MSP partnerships to drive partner-generated pipeline, ARR, renewals, and KPIs. Recruit, enable, and scale partners, run joint campaigns, perform quarterly business reviews, forecast partner transactions, and collaborate with sales and marketing to execute co-selling motions and expand Mimecast adoption in MSSP offerings.

Conduct high-volume outreach (calls, email, social), qualify marketing-generated leads, research target accounts, engage prospects for needs analysis, book meetings for Account Executives, maintain CRM pipeline, collaborate with partners and internal teams, and stay current on product and industry trends to drive pipeline growth.

The Machine Learning Engineer II will design, develop, and maintain machine learning models, lead ML initiatives, collaborate across teams, and mentor junior members while working on Insider Risk Management solutions.

The Senior Sales Engineer provides technical sales support, delivers product demonstrations, assists with RFPs, and collaborates with various teams to ensure successful pre-sales engagements.

Own GTM reporting, data reconciliation, and automation across Salesforce, Snowflake, and BI tools. Build AI-assisted workflows and self-service pipelines, resolve cross-system discrepancies, maintain pipeline hygiene, and deliver recurring and ad hoc reports for GTM leadership.

Drive channel sales in Spain by building partner go-to-market plans, aligning internal teams, enabling partners and sales engineering, forecasting partner opportunities, managing budgets, and ensuring partner and stakeholder accountability to meet regional targets.

Own technical sales conversations from discovery through proof-of-value and close. Deliver demos and presentations, support partners, manage PoV engagements, respond to RFPs/RFIs, and hand over to delivery and customer success while contributing to field marketing.

Provide production support for Salesforce and connected enterprise systems (NetSuite, Boomi, CPQ, Partner Portal). Triage and resolve tickets, troubleshoot integrations and data issues, manage access/permissions, maintain documentation, coordinate with admins and technical teams, support rollouts and process improvements, and deliver SLA-based incident management and reporting.

Design, build, and maintain scalable analytics pipelines and a semantic metric layer (dbt on Snowflake). Own KPI definitions, executive reporting, data quality, and analytics platform performance. Lead and mentor analytics engineers, enable self-service BI, and partner with Product, GTM, Finance for decision support.

Maintain and administer AuditBoard and FloQast, document global business processes and RCMs, identify control gaps, assist with internal audits and control testing, coordinate with external auditors, track remediation, and improve audit methodology while leveraging AI tools to increase efficiency.

Manage and execute reseller strategy, drive revenue growth through partnerships, and achieve performance targets while fostering relationships and managing pipelines.

Seeking a Principal Software Development Engineer in Test for full-stack validation of security products, requiring deep engineering skills, technical leadership, and AI-focused automation.

Own and execute reseller channel strategy for an assigned territory. Segment and prioritize partners, build joint business plans, recruit and onboard partners, and drive partner-sourced pipeline, ARR, renewals, and KPIs. Coordinate go-to-market motions with Sales, Marketing, Product, and Support; run scalable enablement, QBRs, and partner events; monitor channel performance and report insights to leadership while advocating Mimecast's cybersecurity SaaS solutions.

Manage a portfolio of strategic channel partners to drive partner-generated pipeline and revenue for Mimecast's Human Risk Management platform. Build executive relationships, develop joint GTM campaigns, execute channel territory plans, influence cross-functional stakeholders, manage partner operations, and meet pipeline, upsell, and forecasting targets across ANZ enterprise partners.

Backend software engineer for Incydr Insider Risk team building and maintaining AWS-hosted services that process billions of events. Design and implement code and APIs, write unit/integration tests, manage infrastructure as code and deployments, troubleshoot production issues, participate in on-call rotation, and collaborate with product, UX, QA, and other engineering teams.

Own engagement, adoption, and value across a named MSP partner portfolio. Drive onboarding, multi-tenant provisioning, product adoption, health scoring, and proof-of-value. Lead partner reviews, build scalable playbooks, coordinate across Channel, Sales, Support and Product, and support renewals and expansion using data and AI-guided insights.

Manage 1-3 national channel partners to drive partner-generated pipeline, ARR, renewals, and long-term retention. Build and execute partner business plans, recruitment, enablement, and joint GTM/co-sell motions. Lead executive engagement, cross-functional alignment with Sales/Marketing/Product, monitor channel performance, and translate cybersecurity market trends into partner strategy.

Provide first-line technical support for Mimecast products via phone and email: troubleshoot, diagnose root causes, document cases in a ticketing system, escalate complex issues, update knowledge base articles, and proactively identify trends to improve customer experience.

Customer-facing sales engineer owning the technical path to close across enterprise, midmarket and SMB customers. Run discovery, deliver demos, manage proof-of-value engagements, enable channel partners, support RFPs/RFIs, and hand over to delivery and customer success. Represent the platform at events and support field marketing.

Lead and scale APAC pre-sales (Sales Engineering) across Australia and Singapore, managing distributed teams, enabling channel partners, providing executive pre-sales support, driving operational improvements, and aligning regional strategy with global SE practices to win enterprise opportunities.