Jobs at Mimecast

Support revenue operations for product and plan contracting, bundling, licensing, quoting, pricing, and billing models. Partner cross-functionally with Sales, Finance, Product, Legal, Deal Desk, and IT to improve processes, maintain accurate Salesforce and reporting data, support product launches and migrations, and develop licensing and renewal playbooks.

Leads integrated field marketing strategy and execution across the Americas, managing a marketing team and budget while driving demand generation, pipeline acceleration, account-based marketing, partner engagement, events, and revenue growth. Partners with Sales and cross-functional go-to-market teams, develops regional campaigns, tracks performance, and optimizes programs using data and market insights.

Own monthly and quarterly close activities, including journal entries, reconciliations, reporting, variance analysis, and audit schedules. Maintain accurate accounting records, support internal controls, and apply US GAAP. Collaborate with FP&A, Treasury, Tax, HR, Payroll, and Sales Operations on financial issues and process improvements. Help standardize global accounting procedures, guide junior team members, and improve financial process automation.

Own end-to-end machine learning systems for email threat detection, from data strategy and modeling through production deployment, observability, capacity planning, and rollout. Set architecture and technical direction for model serving, retrieval, GPU workloads, and LLM-based systems. Benchmark alternatives, resolve production incidents, establish reproducible ML standards, mentor engineers, and communicate technical recommendations to product and executive leadership.

Oversee revenue accounting operations for a SaaS business, including contract and order review, revenue recognition, close activities, reconciliations, reporting, audit support, and accounts receivable issue resolution. Partner with Sales, Deal Desk, Service Delivery, and Revenue Accounting to resolve discrepancies and improve controls and processes. Manage workflows in NetSuite and Salesforce, mentor junior analysts, maintain documentation, and apply AI tools to revenue operations and accounting workflows.

Leads global revenue accounting, technical ASC 606 assessments, revenue close, controls, audits, and policy governance for a SaaS business. Partners cross-functionally on complex contracts, pricing, systems, and order-to-cash processes. Owns NetSuite ARM and Salesforce revenue workflows, drives AI and automation transformation, improves reporting and data quality, supports M&A integration, and leads a small accounting team.

Reviews travel and expense reports for policy compliance, audits data for discrepancies, resolves support tickets and system integration issues, and analyzes travel data to identify trends, savings, and policy improvements. Creates dashboards and reports using Navan and Excel, communicates guidance to employees, and collaborates with global travel and analytics teams to improve processes, systems, and employee experience.

Develops and supports Incydr customer deployments through technical health checks, troubleshooting, custom scripts and integrations, performance tuning, and deployment fixes. Works directly with customers and internal engineering teams, investigates issues using source code, logging, and telemetry, ships fixes through code review, and provides training and documentation. Proactively identifies account risks and shares recurring customer patterns with product and engineering teams. The role uses AI coding tools and includes occasional customer-site travel.

Senior Forward Deployed Engineer responsible for diagnosing customer technical issues, building custom scripts and integrations, troubleshooting deployments and performance, contributing code fixes, and improving product adoption. The role partners with customers and internal engineering teams, provides training and documentation, identifies recurring account issues, and feeds customer insights into the product roadmap. Most work is remote under a hybrid office model, with some travel to customer sites.

Manage SMB customer accounts by achieving upsell revenue targets, executing account and sales activity plans, promoting new technologies, building customer relationships, collaborating with partner teams, maintaining CRM and KPI reporting, and following sales processes. The role requires IT sales knowledge, quota achievement, understanding of corporate IT procurement, and strong commercial awareness.

Generate and win new enterprise IT and cybersecurity business, acquire new customer logos, manage territory pipelines and forecasts, achieve sales quotas, and develop partner business plans. Collaborate with pre-sales, marketing, SDRs, distributors, VARs, MSPs, and reseller partners. Conduct technical proof-of-value engagements, communicate competitive intelligence, and use sales technology including Salesforce, Gong, LinkedIn Navigator, and Tableau. Travel approximately 25–30% for customer, partner, and field marketing engagements.

Build and maintain endpoint security agents for Windows, macOS, and Linux. Develop kernel-mode components, Endpoint Security and Network Extensions, detection paths, enforcement logic, backend integrations, and production observability. The role involves securing against adversarial behavior and insider risk, reviewing AI-assisted code, and gradually owning small features end to end with mentorship.

Analyze phishing and malicious email campaigns, identify indicators of compromise, classify threats, recommend detection updates, and provide customer remediation and email security guidance. Investigate emerging threats, suggest Mimecast configuration improvements, collaborate with security vendors and internal teams, and support continuous threat monitoring through a 24/7 rotational schedule. Use AI tools to improve threat detection and response workflows.

Own customer-facing technical engagements for Incydr, diagnosing deployment, performance, and integration issues. Build custom scripts and integrations, troubleshoot production environments using code, logging, and telemetry, and ship fixes through engineering review. Partner with customer-facing and engineering teams, proactively identify account risks, train customer teams, and feed recurring insights into the product roadmap. The role involves remote work with occasional customer-site travel and requires strong communication, software development, troubleshooting, and AI-assisted engineering skills.

Develop and maintain cross-platform endpoint sensor software for Windows, macOS, and Linux. Build kernel-mode components, Endpoint Security and Network Extensions, real-time detection and enforcement paths, and always-on systems optimized for performance and stability. Own features from research through production, integrate with backend services, and apply adversarial security principles to protect against data loss and insider risk. Collaborate across product and cloud teams while working with C++, Rust, network monitoring, and AI-assisted development tools.

Manage strategic distributors and reseller networks across the Middle East and India. Build channel business plans, drive partner-generated pipeline and revenue, onboard and enable resellers, lead executive business reviews, and coordinate with Sales, Marketing, Legal, and Alliances teams. The role requires regional relationship management, commercial planning, cybersecurity solution knowledge, performance tracking, and travel across the UAE, GCC, Saudi Arabia, and India.

Design, develop, and maintain scalable distributed storage systems across bare-metal, AWS, and hybrid-cloud environments. Lead high-impact engineering initiatives, architectural decisions, technical standards, incident analysis, and reliability improvements. Build AI-augmented systems, mentor engineers, and represent engineering in cross-functional planning. The role requires expertise in Java, storage technologies, distributed systems, secure SDLC, performance engineering, and large-scale data platforms.

Own a mid-market territory, prospect for new business, generate pipeline, manage full-cycle sales, negotiate pricing, and close deals. Partner with channel account managers, solutions engineers, BDRs, marketing, and channel partners. Build territory plans, manage executive relationships, meet revenue and pipeline targets, maintain CRM hygiene, report on performance, and use value-based selling methodologies.

Manage named mid-market accounts by driving Mimecast platform adoption, utilization, configuration health, and measurable customer value. Advise technical and executive stakeholders on email security and human risk management, lead business reviews, monitor health and renewal risk, coordinate escalations, identify expansion opportunities, and partner with account and renewals managers. Use customer data and AI-guided insights to prioritize value conversations and support retention and growth.

Own technical strategy for complex enterprise sales opportunities from discovery through technical close. Lead demonstrations, executive presentations, proof-of-value engagements, RFP responses, and partner enablement across France. Collaborate with account teams, distributors, and resellers, maintain opportunity records in Salesforce, support field marketing, and mentor junior Sales Engineers. The role requires cybersecurity and SaaS expertise, strong enterprise communication skills, French and English fluency, travel flexibility, and eligibility to work in France without sponsorship.