Jobs at Mimecast

Design, build, and maintain high-performance Java backend services and RESTful APIs on AWS. Architect distributed, event-driven systems, improve CI/CD and observability, lead design reviews, and troubleshoot production for scalable, resilient cloud-native delivery.

Leads UK and European payroll operations, overseeing monthly payroll delivery, compliance, audits, controls, vendor relationships, team leadership, and process improvement. Manages payroll specialists, approves payroll journals and filings, resolves complex employee and tax inquiries, and partners with HR, Finance, Legal, Treasury, and external providers. Drives standardization, automation, risk mitigation, and audit readiness across multiple jurisdictions.

Build and maintain full-stack features for the Incydr web application, emphasizing React and TypeScript frontend development while contributing to Kotlin and Java backend services and APIs on AWS. Write automated tests, troubleshoot production issues, support deployments and on-call operations, participate in code reviews and design discussions, and collaborate with product, UX, QA, documentation, and customer teams.

Own and grow a portfolio of upper mid-market customers through upsell and cross-sell revenue. Manage account plans, customer relationships, sales pipelines, forecasts, and quotas while identifying expansion opportunities. Collaborate with channel development, Customer Success, Support, and other teams. Use Salesforce to maintain accurate account and opportunity data and apply the company’s sales methodology when engaging technical buyers and stakeholders.

Serves as the principal people partner for Europe Go-to-Market and global Sales Engineering and MSP & Tech Alliances. Advises senior leaders on organisation design, workforce planning, performance, reward, employee relations, headcount governance, succession, compensation, restructuring, and change management. Manages complex UK and European employee relations matters, partners with Finance, Legal, and Sales Operations, and drives people strategy, culture, engagement, and HR technology improvements across distributed teams.

Analyze phishing and malicious email campaigns, identify indicators of compromise, classify threats, recommend detection updates, and provide customer remediation and email security guidance. Investigate emerging threats, suggest Mimecast configuration improvements, collaborate with security vendors and internal teams, and support continuous threat monitoring through a 24/7 rotational schedule. Use AI tools to improve threat detection and response workflows.

Lead and scale the Gateway Security engineering team building large-scale email/file/URL scanning systems. Collaborate with cross-functional teams, recruit and develop talent, manage technical risk, enforce coding and QA standards, optimize AWS usage and costs, and drive continuous improvement for high-quality backend services in hybrid cloud/on-prem environments.

Provides technical pre-sales support for enterprise cybersecurity and messaging opportunities across the North Central region. Responsibilities include product demonstrations, presentations, RFP and security questionnaire responses, implementation planning, proof-of-concept oversight, technical objection resolution, sales team training, and collaboration with service delivery, product management, and technology partners. The role requires expertise in email security, Microsoft migrations, archiving, compliance, insider risk, SaaS solutions, and consultative enterprise selling.

Manage strategic distributors and reseller networks across the Middle East and India. Build channel business plans, drive partner-generated pipeline and revenue, onboard and enable resellers, lead executive business reviews, and coordinate with Sales, Marketing, Legal, and Alliances teams. The role requires regional relationship management, commercial planning, cybersecurity solution knowledge, performance tracking, and travel across the UAE, GCC, Saudi Arabia, and India.

Manage approximately 100 mid-market customer accounts, focusing on upselling, cross-selling, retention, and revenue growth. Build account and sales activity plans, maintain pipeline and forecast accuracy in Salesforce, develop stakeholder relationships, and identify expansion opportunities. Partner with channel development, Customer Success, Support, and other teams. The role requires consultative IT or cybersecurity sales expertise, commercial acumen, channel sales experience, and familiarity with cloud computing, corporate IT buying processes, and solution-selling methodologies.

Manage 1–3 strategic reseller partners nationally, owning channel business plans, partner performance, pipeline, revenue, renewals, and retention. Build executive relationships, recruit and activate partners, develop joint go-to-market and co-selling motions, deliver sales and technical enablement, and report channel insights to leadership. Collaborate with Sales, Marketing, Product, and Support while applying cybersecurity and Mimecast solution knowledge to support partner and customer opportunities.

Manage 1–3 strategic DACH partners, developing channel business plans, executive relationships, joint go-to-market motions, partner enablement, pipeline, revenue, renewals, and performance accountability. Recruit and activate partners, conduct business reviews, collaborate across internal teams, and provide leadership with channel performance insights. The role requires commercial ownership, cybersecurity or SaaS experience, strong influencing skills, and fluency in the region’s primary language.

Manage Managed Service Provider relationships, develop go-to-market and marketing plans, drive partner demand generation, deliver sales and technical enablement, align executives, forecast opportunities, and coordinate with sales, marketing, product, operations, engineering, and legal teams to achieve channel growth goals.

Leads a team of Channel Account Managers, owning partner performance, quota attainment, pipeline, revenue growth, and retention. Responsibilities include hiring and coaching, partner recruitment and activation, territory and channel planning, executive relationship management, incentive plan administration, cross-functional go-to-market collaboration, and performance reporting. The role requires managing multi-region channel partnerships and traveling more than 40% to support teams and partners.

Build and scale the operational foundation for global renewals, including forecasting, reporting, performance cadence, territories, targets, BPO workflows, systems, and regional expansion across North America, EMEA, and APAC. Partner with Sales, RevOps, Finance, Customer Success, Legal, and external vendors to improve renewal visibility, process consistency, automation, and adoption.

Partners with sales leaders to run forecast cadences, analyze pipeline and quota performance, maintain territories, build dashboards, improve data quality, coordinate process rollouts, and resolve compensation or operational issues. The role connects Sales, RevOps, Finance, Marketing, and Enablement while translating strategy into field execution and providing actionable recommendations to senior leaders.

Supports EMEA Sales Operations through Zendesk ticket management, Salesforce territory and account updates, pipeline hygiene monitoring, dashboard and report maintenance, weekly sales reporting, forecasting support, and annual planning. The role investigates attribution issues, maintains data quality, responds to sales queries, tracks escalations, and assists with forecast and planning processes.

Win new enterprise business across California, Washington, and Oregon by prospecting, building territory pipelines, managing strategic accounts, coordinating sales and channel partners, leading technical validation engagements, forecasting revenue, and meeting sales targets. The role requires consultative selling to senior stakeholders, cybersecurity market knowledge, CRM proficiency, and approximately 25–30% travel.

Manage a portfolio of mid-market customers, driving Mimecast platform adoption, technical health, measurable value, retention, and expansion. Partner with account and renewals teams to identify risks, lead recovery plans, communicate value to technical and executive stakeholders, coordinate escalations, and support executive sponsor engagements. Translate email security and human risk data into business outcomes while using customer health signals and AI-guided insights to prioritize activities.

The Machine Learning Engineer II will design, develop, and maintain machine learning models, lead ML initiatives, collaborate across teams, and mentor junior members while working on Insider Risk Management solutions.