Middleground Technologies
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Providing Windows-based technical support and maintaining client IT environment networks, servers, and cloud. Responding to technical problems with Microsoft Windows software and hardware. Providing support for desktop software and network troubleshooting.
The Systems Administrator is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients.
Seeking an experienced Senior IT Support Technician to join our team. Responsibilities include providing technical support, configuring and maintaining IT systems, and working on various software and systems. Must have at least 7 years of IT Support experience and the ability to work independently.
Provide expert level Windows and network based technical support, maintain and administer client IT environment networks, servers, and cloud
The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team and provides advanced remote troubleshooting and hardware maintenance and support. They are responsible for working on and resolving escalated Helpdesk Tickets and delighting clients with a friendly and helpful experience. They also communicate with clients, mentor junior team members, and contribute to process improvement.
Provide IT help desk support, including answering phone calls, triaging and resolving tickets, providing general office system support, troubleshooting hardware and software issues, and contributing to system growth and improvement.
An entry-level IT Help Desk position at a Managed Service IT Provider in Chicago. Responsibilities include answering phone calls, triaging and resolving tickets, providing support on Microsoft, Dell, Lenovo, HP products, troubleshooting desktops, laptops, printers, phones, and network, and assisting in customer service and system improvements.