We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude.
The Systems Administrator is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients.
Qualifications/Requirements:
- College degree in IT preferred or equivalent work experience.
- Certifications in A+, Microsoft, CCNA/CCNP preferred or equivalent work experience.
- Must have a minimum of 5 years’ work experience as a Help Desk Technician/Engineer in a corporate or managed services environment.
- Must have 3-5 years of Microsoft Server experience
- Experience with Firewalls/VPN
- Must have excellent knowledge of Microsoft Office 365 applications and be able to support them.
- Must have excellent customer service skills.
- Must be self-directed and have the ability to problem solve.
- Must have ability to be disciplined and self sufficient
- Preferred to have Managed Service Provider experience
- Prefer candidates local to the Chicago land and surrounding areas.
Compensation:
You will learn an immense number of things at our company. Background will be checked.
Please send your resume and contact information, and one recent IT project you completed.
This will be a W2 position. Professional working environment
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
What We Do
WHAT WE DO: At Middleground Technologies, we guide companies to make better IT and technology solutions to gain competitive industry advantage with IT Consulting, Managed Services, Cybersecurity and IT services.
WHO WE WORK WITH: Chicagoland small to medium businesses, CEOs, CFOs, IT managers, office managers
WHY IT WORKS: We bring our knowledge and experience to the table to help business leaders make informed IT decisions that will propel business success and growth. With 100% business uptime, 9 minute average response time, 12 minute average resolution time, and over 200K threats blocked, we have a 100% client satisfaction rating.
WHAT MAKES US DIFFERENT: We recognise the negative image that many associate with providers in the IT industry and we want to change that. The team at Middleground is committed to being a trusted partner that guides technology decisions to maximize IT investments. We believe in transparency and accountability to see precisely how technology is working to support your business growth.
HOW IT WORKS: Start by scheduling a free 15-minute consultation. Meet with your dedicated technology expert for a business assessment. Get a customized plan. Start our partnership with a 4-week dedicated onboarding process and access to our client dashboard so you can see exactly how we are working to support you.
WHAT OTHERS SAY: We have helped clients increase profitability, improve efficiencies, and lower their business risks. When you become a Middleground partner, you become part of the family. Our services are not just ‘set it and forget it.’ We are there with you every step of the way.
